Customer reviews from greenworkstools.com
Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Average customer rating
4.6
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
128
4 Stars
26
3 Stars
5
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
140 out of
149)
Customer Reviews for Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Customer Rating
2
Heavy and big...difficult to use
on May 8, 2021
Posted by: Anonymous
from Seattle, WA
Gender:Male
I bought this unit after having a great experience with the Greenworks leaf blower (best yard tool ever). But this unit is very big, heavy, and difficult to use unless you're a pro football linebacker. Also, the strings are cut frequently and the unit does not automatically compensate. I do not recommend this unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, November 25, 2021
Hello Cody Parker,
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Good string trimmer, awful power head
on May 21, 2022
Posted by: GWTUser
from Virginia
I have a full set of Greenworks outdoor power tools, so I like the brand. This string trimmer operates fine as a string trimmer. But I have it two stars because I bought it specifically as an attachment capable power head. At that it is a abject failure. It "worked" with a pole saw attachment, but the power is so low that the pole saw is basically non-functional. The slightest resistance and it stops. If you want a power head, buy something different. If you want a string trimmer, I'm sure the non-attachment capable one from Greenworks works fine. Don't buy this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello GWTUser
Thank you for your review. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great trimmer, jury's still out for other attachme
on June 7, 2022
Posted by: MKJG
Verified Purchase:Yes
So far so good for the string trimmer. It started smoking a bit when using an edger attachment. I'm still hopeful it can work better with lower soil moisture.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful and Reliable but........
on June 13, 2022
Posted by: Gary3423
from Michigan
Gender:Male
I bought this exact combo a couple of years ago and am pleased with the performance. What confounds and annoys me about this unit is the cumbersome process to re-load line onto the trimmer head. Why doesn't Greenworks offer a Quick Wind Head for this unit like the do for the 60V unit. If they do make such an upgrade, it is well hidden on their website. Because of this issue, I'll be abandoning my Greenworks 80V string trimmer for a competitors model which offers both a manual and a powerload feature that does not require disassembly of the trimmer head. I also have a Greenworks 80V blower and an 80V pole saw which I'm happy with so at least I'll still have a use for the battery.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: CPaul
from Roswell NM
Gender:Male
Verified Purchase:Yes
Love this mower! We have two Greenworks mowers now and will likely never buy anything else. Reliable, powerful, consistent. My wife actually loves to mow with this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Cordless String Trimmer
on August 8, 2022
Posted by: Bobbay
Gender:Male
My 80V 16" Cordless String Trimmer delivers on it's promise of durability, ease of use, available power, and quiet operation. It's actually fun to operate and delivers satisfying results. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tyler A
from Orangevale, CA
Gender:Male
Verified Purchase:Yes
Such a great product and addition to my Greenworks 80v mower and blower. I love that the speed of the motor is adjustable during use and not just an “on/off”.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kenny K
from Dallas Tx
Verified Purchase:Yes
Powerful with long lasting battery. Equal to my gas powered trimmer. Very happy with performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com