Customer Reviews for Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Customer Rating
2
Good string trimmer, awful power head
on May 21, 2022
Posted by: GWTUser
from Virginia
I have a full set of Greenworks outdoor power tools, so I like the brand. This string trimmer operates fine as a string trimmer. But I have it two stars because I bought it specifically as an attachment capable power head. At that it is a abject failure. It "worked" with a pole saw attachment, but the power is so low that the pole saw is basically non-functional. The slightest resistance and it stops. If you want a power head, buy something different. If you want a string trimmer, I'm sure the non-attachment capable one from Greenworks works fine. Don't buy this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello GWTUser
Thank you for your review. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Works much better than my 4 cycle gas string trimmer ever did.
on July 30, 2021
Posted by: Willie Pete
from Lee's Summit, MO
Gender:Male
I had a 4 cycle gas string trimmer that claimed it was best on the market. It was hard to start and control. It also ate up the string line from the very first day I had it. The Greenworks trimmer out performed the other one from day one, even when the other one was new. It's easy to use, doesn't eat up the line and is environmentally friendly to boot. Wish I had purchased this earlier, I would have saved lots of frustration and a swear wordor two The Greenworks is very easy to control, doesn't eat line
Maybe the best electric trimmer built but with one fatal flaw
on July 24, 2021
Posted by: Anonymous
Verified Purchase:Yes
It's pretty well built, well balanced. However it's unusable by all but the casual ocassional use because there is a 3-4 second delay between pressing the throttle and the head spinning full speed. This is a prohibitive setup, and makes efficiency and any semblance of productivity all but impossible. If they would fix that ONE problem I would buy THREE of them. I own the 80V mower and 80V Pro Blower and love both of them.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Should you ever experience any troubles at all, do not hesitate to contact us directly at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.