Customer reviews from greenworkstools.com
Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Average customer rating
4.6
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
148
4 Stars
34
3 Stars
5
2 Stars
4
1 Star
3
95%of customers recommend this product.
(
165 out of
174)
Customer Reviews for Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Customer Rating
5
Great trimmer
on August 20, 2024
Posted by: jefbog
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought it a few weeks ago and so far very happy with the quality of this product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long-time Battery if Used Properly
on August 19, 2024
Posted by: rivergait
from northern California
Gender:Female
[This review was collected as part of a promotion.] I love this trimmer. It's lightweight but powerful. I learned early on that it doesn't have to be run at full speed...don't "floor" the power button. If less power will do the job, the battery will last a lot longer, probably longer than I can go without stopping for a snack or drink.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Quite and lite weight trimmer make the job easy
on August 4, 2024
Posted by: TallBob06
from Macomb County, MI
Gender:Male
[This review was collected as part of a promotion.] Bought this trimmer in Fall ‘23 when my old gas trimmer kept stalling out. I’m amazed how quiet and lite this trimmer is to work with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Web site does not work with Google
on August 3, 2024
Posted by: May I Give You A Hand
from North Wilkesboro NC
Gender:Male
[This review was collected as part of a promotion.] I fought this site to order some parts and finally tried MS Edge and order went through fine. On Google it hung up on the Capture security app.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on July 30, 2024
Posted by: SGrimes
from Hopkinsville Ky
Gender:Female
[This review was collected as part of a promotion.] I love it ! It’s easy to use my husband is sick and I am able to weed wack with easy !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Malfunctioned after 3 uses
on July 20, 2024
Posted by: Ena1
Gender:Female
[This review was collected as part of a promotion.] I purchased this item in May 2024 and used for general edging and trimming minor weeds. I will admit that it did the job the first two times but during the third it either jammed or a piece of grass blades got inside where it no longer turns. I tried to operate it but did not want to unscrew the interior motor portion. I tried it again the next day with a fully charged battery but it will hum and not turn. Unfortunately the item is no longer returnable.
Response from greenworkstools.comBy Greenworks, July 22, 2024
Hello Ena1.
Thank you for taking the time to reach out to us. We are sorry to hear of your experience. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to reach out to us. We are sorry to hear of your experience. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
The remanufactured 16" 80 volt weed trimmer
on July 17, 2024
Posted by: Johnny Burp
from Arizona
Gender:Male
[This review was collected as part of a promotion.] I was exited to purchase this weed trimmer because I purchased the 21 inch 80 volt lawn mower and leaf blower, which have been amazing! Now I received this trimmer which is missing hardware and I can't even put it together properly to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 18, 2024
Hello Johnny Burp.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We apologize for any inconvenience you have encountered.
We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We apologize for any inconvenience you have encountered.
We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great! Light weight!
on July 15, 2024
Posted by: Ppylant
from Alabama
Gender:Female
[This review was collected as part of a promotion.] Bring a woman, I can’t stress enough how much easier it is for me to use this product compared to gasoline weed eaters and edgers. Battery is long lasting. Lightweight. Easily manageable for me! Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com