Customer Reviews for Greenworks - 80V 16 Brushless Attachment Capable String Trimmer with 2.0 Ah Battery and Rapid Charger - Black/Green
Customer Rating
5
works good so far
on October 12, 2024
Posted by: gej35757
from Texas
Gender:Male
[This review was collected as part of a promotion.] still new and all arrived except should strap was not in the box. But is works just fine, but have not done much yardwork yet
[This review was collected as part of a promotion.] I am thrilled with my string grass trimmer. It is powerful enough to trim our yard without needing to recharge. I am happy that it is quiet and environmentally friendly.
[This review was collected as part of a promotion.] I bought this string trimmer to add on to my 80 volt collection it came to me in like new condition the only thing I could find wrong with it was the screws that hold the guard on were too long not a big deal to me a couple of washers solved the problem this is extremely quiet and way more powerful than a good gas trimmer I would recommend this product
[This review was collected as part of a promotion.] This machine would be great with a better design. The issue it has is with the string element, it’s designed to stop whenever the string hit a solid surface so it constantly stops while weeding near pavement or a wall. Then you have to take of the feeder and reattach, this alone is enough to drive someone crazy as you have to keep the string wrapped around the wheel while at the same time feeding it into opposite holes in either side of the head. And if you don’t line it up just right it dosent work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 9, 2024
Hello Bad design. Thank you for reaching out to us. We are sorry to hear issue you are experiencing. The unit is not designed to stop when it near a pavement or wall. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
[This review was collected as part of a promotion.] I currently own 5 different greenworks tools…..there is a reason I keep coming back for more!! I’d recommend the 80v line of tools to anyone looking for a reliable, powerful product.
[This review was collected as part of a promotion.] I bought it for my wife to use while I had hip surgery & she is able to handle it & it works great v
[This review was collected as part of a promotion.] I purchased the 80V Greenworks String Trimmer from Costco online in March 2024. A fantastic machine for the price! The 80V battery give it long life and the strap is perfect for comfort while using the trimmer for an extended job. Thanks Greeenworks, much improved over the 60V model.