Customer reviews from jbl.com
JBL - GO3 Portable Waterproof Wireless Speaker - Red
Average customer rating
4.6
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
153
4 Stars
12
3 Stars
10
2 Stars
4
1 Star
8
96%of customers recommend this product.
(
54 out of
56)
Customer Reviews for JBL - GO3 Portable Waterproof Wireless Speaker - Red
Customer Rating
3
Great sound but battery
on May 25, 2021
Posted by: Williand
from Rhinelander, wisconsin
Sounds amazing but cant get more than a 2 maybe 3 hours out the battery before it dies
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 26, 2021
Thank you for your feedback. This may vary depending on music content and battery aging after numerous charging and discharging cycles. Please try the troubleshooting steps on our support page article about "Battery and Charging". Our products warrant a period of 1 year (5 years for any non-powered speakers). To learn more about the warranty, If you need more help, please reach out to us. https://bit.ly/3mqvyxZ
Written by a customer while visiting jbl.com
Customer Rating
4
Speaker is good, customization not what I expected
on June 20, 2023
Posted by: ZC20
I bought this for my husband for a birthday gift. He loves it, the sound it very nice. I did have a personalized picture on it. In the bottom middle there's a huge JBL logo covering some of the picture. The picture I used was a collage of our 5 pets, and the preview looked great but the actual picture on the speaker is a little hard to read. Even the edges of the picture I customized to be blue with black hearts are even difficult to make out. Overall the speaker itself is very nice quality sound, but just disappointed about the custom picture. One large easy to see picture is probably best to use, it stinks that they have to put the JBL logo in the bottom middle of you custom photo also. Just for reference, the part that has the picture on it is bumpy, so the picture does seem more visually appealing/readable from a distance then close up. My husband loved it, I'm just being picky.
Written by a customer while visiting jbl.com
Customer Rating
2
Not supported by apps anymore. You have to have th
on June 14, 2024
Posted by: Mandrake76
from Buffalo NY
I bought this new for full price in April in New York only to find that none of the apps JBL has for linking or equalizing support this model. It works okay but I can’t mess with the treble or bass and, frankly, that make the sound quality kinda garbage. I don’t think it should be being sold.
Response from jbl.comBy Customer Support, Customer Support, June 15, 2024
Thanks for your inquiry. Our JBL Go 3 is not supported by our JBL Portable App. You may explore using a third-party Equalizer App to customize and adjust the equalizer settings as per your preferences. If you need any other assistance with your headphones, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sounds
on August 4, 2025
Posted by: EDMO
from Minnesota
For a small speaker it sounds really good. I use this product to build awareness about my brand. Everybody loves them.
Written by a customer while visiting jbl.com
Customer Rating
1
Great sound, but doesn't work with windows 10.
on December 25, 2022
Posted by: msca
Just got for christmas, and connects via bluetooth, but it won't work with windows 10. It shows the sound playback device as disconnected, even though it's connected via bluetooth link. Searching for hours on forums shows it's a driver issue. Would gladly rate 5 stars if there was some testing and support from the manufacturer.
By Customer Support, December 28, 2022
Thank you for reaching out. The Bluetooth driver (software) of your PC/Laptop should support the following Bluetooth protocols: A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music. AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device. Always get the latest driver version available for your Laptop. To download the correct driver (software), visit the manufacturer's website of your Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, contact their support.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor Design
on November 24, 2023
Posted by: jbl jake
from Ohio
within one week, the rubber grips on the side pulled off & leaves a clear strip. no mic for phone calls- get the clip instead.
By Customer Support, November 26, 2023
We'd like to work with you directly to address the issues you're experiencing with our JBL Go 3. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Posted by: Dott
Verified Purchase:Yes
The sound and volume are awesome for teaching my water aerobics class. And…I do not have to worry about getting water on it.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, June 28, 2021
Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team
Written by a customer while visiting jbl.com
Customer Rating
1
TRASH
on November 18, 2022
Posted by: WhatsBiankaDoing
TRASH ! .. These should be labeled "Bathroom speaker" or did i miss that ?! They do nott fill a room -_-
By Customer Support, November 20, 2022
Thank you for taking the time to provide us with your feedback on our JBL Go 3. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support.
Written by a customer while visiting jbl.com