Customer reviews from jbl.com
JBL - GO3 Portable Waterproof Wireless Speaker - Red
Average customer rating
4.6
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
153
4 Stars
12
3 Stars
10
2 Stars
4
1 Star
8
96%of customers recommend this product.
(
54 out of
56)
Customer Reviews for JBL - GO3 Portable Waterproof Wireless Speaker - Red
Customer Rating
5
Awesome portable speaker for anyone on the go.
on January 7, 2024
Posted by: Mike Past
from New York, NY
This is one of the best portable speakers I’ve ever had. It’s perfect for on the go. Whether I’m at the beach or in the shower, it’s super easy to use and waterproof. I especially like how light in portable it is. I would recommend this to anyone who needs a loudspeaker and wants it for the on the go life style. Definitely my new favorite speaker!
Written by a customer while visiting jbl.com
Customer Rating
5
Lotta Sound For Small Speaker!
on November 11, 2020
Posted by: greybeard70
from Alcoa, Tennessee
[This review was collected as part of a promotion.] I got this speaker a few days ago to use at my desk at work. Out of the package to hooked up and playing music was about 2 minutes. It is extremely lightweight and blends right into my desk without being too obtrusive. I have listened to various radio stations, podcasts , and music to test out the sound quality. It is crisp and clear with all audio I have tried on it. Good bass response for a smaller speaker. No lag with connectivity. The casing is smooth and stylish and the controls are easy to use. It went for a good 8 hours on a full charge on my desk. Premium sound in a small package. Price is on point, as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on April 17, 2023
Posted by: Jen465
This speaker/charger almost burnt my house down. I was charging with the charger provided when I started to smell something burning.
Written by a customer while visiting jbl.com
Customer Rating
3
Can’t Be Played While Plugged In
on December 19, 2021
Posted by: WildTurkey
from San Francisco
Unlike my other JBL bluetooth portable speaker, this one cannot be turned on while it is plugged in, so you can’t play it while it’s charging. This means it’s only useful for ~3 hours before it needs to be turned off and fully recharged. Sound is good, but this flaw makes it nearly worthless.
By Customer Support, December 20, 2021
Our JBL Charge 3 should be working while plugged in. The unit can be used while it is plugged into a charger. Please try manually tuning on the device while it is plugged into the charging cable. If you need more help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
small but big punch!
on November 13, 2020
Posted by: bbbenjaminnn
from Goodyear, AZ, United States
[This review was collected as part of a promotion.] I have had the first JBL Go for years, and it is still kicking but it’s not waterproof. I was so excited to get this speaker, it is so much louder and better quality than any of the speakers in my house (even my alexa). Super easy to set up and the battery lasts so long. It charges with USB C and comes with a cord for it which I love because it matches my laptop and switch!! JBL never disappoints, I love this speaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great size but sound quality is just ok
on November 14, 2020
Posted by: llvisconti77
from Alpharetta, GA, United States
[This review was collected as part of a promotion.] I think the sound quality of the GO is ok but the Flip is better. More crisp. The size is great for carrying on the golf cart or in a pool bag.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, November 17, 2020
Thanks for taking the time in providing your feedback with our JBL Go 3. We're always looking for ways to improve. If you need any help with our products, kindly reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible - My 2nd one of these that won’t connect
on September 16, 2021
Posted by: Hank_9
This is my second JBL Go3 that doesn’t connect to Bluetooth. I’ve tried multiple devices, a factory reset, charging…. Nothing works. Both brand new out of the box.
No, I would not recommend this to a friend.
By Customer Support, September 17, 2021
We're sorry to hear that both of your JBL GO 3's are not able to connect with a device. We're here to help. Please press the Bluetooth button before searching it in the Bluetooth menu of your phone/source device. If you need more help, please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
1
Broke Day 1
on March 11, 2022
Posted by: Sam09
from Vermont
I bought one of these for my 2 year old to listen to in the bath. This item has a very specific waterproof rating that allows this but when floating on top of bath water it immediately stopped working. Not as advertised.
By Customer Support, March 12, 2022
Our JBL Go 3 has an IP67 rating which means that it protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL GO 3. Please contact our customer support at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com