Great laptop, pretty sturdy. Will be good for field use.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Starting with the positive; it's fast -- which should be the case for a i7 10th Gen. BUT... it doesn't have a backlit keyboard (!). It's screen smudges which it wasn't suppose to do, in fact the whole computer smudges. The camera is awful - the camera on my 5 year old surface is better. this should happen at this price point. Can't say that I'd buy a Lenovo again.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your backlit keyboard settings, please access these links https://support.lenovo.com/us/en/solutions/ht104451 https://support.lenovo.com/us/en/solutions/ht104656.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
[This review was collected as part of a promotion.] So far I like everything about this laptop. It is sleek and lightweight enough, and the full hinge is fun. I anticipate using that feature to watch videos etc while I travel post-pandemic. The only reason I rated it 4/5 was because when I am doing silent deep-thought work, I find it makes a hum that is much louder than I am used to. The laptop just looks and feels nice and seems to interact well with existing set up. It works with my USB-C docking station, as well as my USB one. The screen goes quite close to the edges of the laptop and has reflective glare so that neighbors can't easily read my screen. I like this feature a lot too. It will be a great laptop for travel and co-working.
[This review was collected as part of a promotion.] The laptop is amazing but the battery life is subpar.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! Also, for your battery, please utilize this link https://support.lenovo.com/jp/th/solutions/ht063051.
Excellent Laptop - light, good build, nice screen, responsive keyboard ; i take a point off becuase of the poor battery life and the laptop runs very hot to a point where i cannot even place it on my lap. while the laptop heats up and the fan starts running - i find that there is a slight reduction in laptop operating speed.