Customer reviews from lenovo.com
Lenovo - 15.6" Legion 5 Gaming Laptop - 16GB Memory -Intel Core i7 - 1TB Hard Drive
Average customer rating
4.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
63
4 Stars
18
3 Stars
3
2 Stars
2
1 Star
3
92%of customers recommend this product.
(
65 out of
71)
Customer Reviews for Lenovo - 15.6" Legion 5 Gaming Laptop - 16GB Memory -Intel Core i7 - 1TB Hard Drive
Posted by: MASA
from Vancouver, Canada
Verified Purchase:Yes
Well built. Love the bright 500nits 240Hz display option. Quiet fans. Great keyboard. Audio clear but 0 bass. probably be using headphones for gaming and music.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: mrmotorboat
from Montreal, Qc
Verified Purchase:Yes
Great Laptop, great design. Full package at a good price.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 11, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kat S
from Canada
Verified Purchase:Yes
I've been back and forth with customer service since the day I got this because it will not wake from sleep. Tried factory reset, nothing found in diagnostics tool, tried updating video drivers, tried every option and every suggestion on the web to no avail.
Super fast start up when it automatically restarts when it crashes trying to wake from sleep though, so I guess that's nice?
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 12, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Andy_Sh
from Edmonton, AB
Verified Purchase:Yes
Best laptop I've ever owned, best custom build that I've had
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 17, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Legion 5i with 1660Ti GPU
on December 6, 2020
Posted by: eusta90
from Toronto, ON
I bought this laptop and started to use it yesterday. After 1 day of usage, I can say it is a price/performance laptop. I concerned about its screen because I have an obsession with bleeding problems but this laptop does not have a bleeding problem on its screen. I played GTA V with full detailed graphics and fps is between 60-65. The only issue with this laptop has a really big 230-watt charger. I guess its weight is more than 1 kg.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Legionlowbattery
from Montreal
Verified Purchase:Yes
Decent gaming laptop but battery doesn’t last. Less than 2 hours use.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for your battery, please refer to this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Lenovo Legion 5i (15”) gaming laptop VS Dell G3
on December 17, 2020
Posted by: M Palmer
from Ontario
Verified Purchase:Yes
I know nothing about computers but I had my son check out this Lenovo Legion 5i (15”) gaming laptop before buying it for my Grandson. On his recommendation, I ordered it and it was shipped real quick. He unboxed it, showed it to me, updated it and I commented on how the screen was nicer than my Dell G3. His reply was, this whole laptop is better than yours and should last him longer than yours will you. And I paid almost double for mine!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Exasperated
from Nova Scotia
Verified Purchase:Yes
Very slow.....techs friendly but unhelpful ...migration only transfers random files...not possible to speak to a decision maker
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 21, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com