Customer reviews from breville.com
Breville - the fresh & Furious - black truffle
Average customer rating
4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
16
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
4
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Breville - the fresh & Furious - black truffle
Customer Rating
1
It leaks
on May 17, 2020
Posted by: L.V.
We found that this blender does leaks into the base after using it for a while.
Written by a customer while visiting breville.com
Customer Rating
3
Middle of the Road
on August 20, 2020
Posted by: Mike R.
Been using this for little over a year now. The blender does a good job of making the daily smoothly, but this model is extremely noisy, it's so loud I've taken to wearing ear plugs when I use it. This was purchased as a replacement for another Breville blender that lasted for about eight years, it seems the quality for this new model isn't quite as good as the previous generation. Just had the plastic cap for the lid sheer off, so now I'm looking for a replacement.
Written by a customer while visiting breville.com
Customer Rating
1
Can't blend anything frozen
on November 18, 2019
Posted by: Meredith D.
Really disappointed with this. Bought this blender with the sole intention of making smoothies and unfortunately the blender cannot even blend semi-frozen fruit, even when there is more than enough liquid and soft textures (banana) also in the mixture. Have to increasingly add more and more liquid to make it work, stop it every 4 seconds when it gets stuck and stir it, then repeat for 10+ times until it finally makes a smoothie. It also leaks onto the base and gets moldy if you do not notice and clean it right after use. Not worth the money
Written by a customer while visiting breville.com
Customer Rating
3
Disappointed
on March 26, 2019
Posted by: J S.
This is an extremely loud blender when used in either of the two smoothie modes or on level 5. And the motor produces a significant blast of air during operation. I have owned both a BBL600 and a BBL605 and neither of these models presented any problems at all, both were very satisfactory blenders. Although the BBL620 functions as well as the others I found its characteristics quite disappointing. When I initially complained about the problem, Customer Service was very responsive and sent me a replacement unit, but the second unit was just as loud as the first.
Response from breville.comBy March 26, 2019
We apologize that it seems the product is not quite a good fit for your needs, and understand and accept your comments and concerns which we note for future design and development. Thank you for your feedback.
Written by a customer while visiting breville.com
Customer Rating
4
Needs a lid that fits under counters
on May 10, 2019
Posted by: C.D.
Purchased the blender for my man who has had throat cancer treatment and needs smoothies to supplement his diet. Researched on America's Test Kitchen and took the plunge. Blender itself works great and gets daily use, but when not in use, the blender with pitcher and lid doesn't fit under our cabinets on our countertop. Would be great if it came with a storage cover to keep dust from getting in while not in use rather than requiring the ring lid.
Written by a customer while visiting breville.com
Customer Rating
1
Disappointing
on June 9, 2021
Posted by: Fran
I am very disappointed in this blender and am sorry I bought it. For one thing, I have to ‘chew’ the green smoothies that I make, so it isn’t blending well enough. Secondly, the liquid does not stay in the bottom of the container to blend but instead it whooshes up to the top and all over the place, thus wasting some of the product. Also, this blender is very noisy. In its favour I can say that it is easy to clean and the plug is nicely designed.
I do not recommend it at all.
I do not recommend it at all.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 9, 2021
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
Had great potential (key word is had)!
on July 20, 2021
Posted by: Kevy Kev
I bought this blender in May of 2021. It began so great and then the issues started. Out the box, the first issue was taking the lid off. It is extremely difficult to take it off. You have to use great strength but not too much as the liquid that gets on the upper part of the lid will surely splash on you. The other issue is the cleaning. Once again, another lid related issue. food gets trapped underneath the rubber. So, you had to find a way to peel it back, to scrub food particles off. Lastly and most concerning in the leakage. The bottom of the jar under the blade leaks. This began after three weeks of ownership. I got too busy to actually return it to the store of purchase. Very disappointing to have a blender with such great potential but falls short.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 21, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Jzc
Verified Purchase:Yes
This is a Shower gift. The shower is July 18, and so I cannot review the product yet.
Written by a customer while visiting breville.com