Customer reviews from breville.com
Breville - the Bambino Plus Espresso Machine with 15 bars of pressure and Milk Frother - Black Truffle
Average customer rating
4.3
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
428
4 Stars
87
3 Stars
37
2 Stars
24
1 Star
48
85%of customers recommend this product.
(
460 out of
543)
Customer Reviews for Breville - the Bambino Plus Espresso Machine with 15 bars of pressure and Milk Frother - Black Truffle
Customer Rating
3
Nice looking/ compact machine. Tasty espresso, but have concerns on the quality.
on December 19, 2023
Posted by: Debbie
Verified Purchase:Yes
There are many things l like about the Breville Bambino Plus, makes reasonable coffee, easy use, compact, works well with the Stand-Alone Breville Smart Coffee Grinder. I also like the reminder to descale after 200 shots and perform other maintenance tasks, however I’m not sure how valuable it is as it’s unclear if Breville factor in their recommendation of drawing a pre-warn up/post clean up shot per session. Feels moot anyways since the first Breville Bamboo Plus machine we purchased just over two years ago quit reminding me after about 18 months, which should have been a sign of things to come!
Whilst I typically make 3 double shots in the same timeframe per day for my household, we are not there often. So in reality, even though I had the first machine just over 2 years, I basically got about one year’s worth of use before it started leaking, even after the O-Ring was replaced. Then it started tripping our circuit breaker as the shots were pulled. Next it quickly moved onto not working all together, both pulling shot and steaming milk.
So why did we purchase another? As mentioned, does make nice espresso, compact, easy to use. I started researching more reliable machine, but wanted something quickly and had a familiar feel. So felt best option would be to try again in hopes the issues the last one had were hopefully a one off/poor quality machine. I still have serious concerns about its reliability. But let’s see what happens with this new replacement.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 20, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Claudia
Verified Purchase:Yes
I purchased the Bambino Plus last summer and it frothed for a month before it stopped working as expected. Despite regular cleaning, I cannot recommend this espresso machine.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 22, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Robert
Verified Purchase:Yes
I had a Barista Express for 16 years this machine makes better coffee. I love it but all the multi functions are a little nerve Wracking, but then I am the guy who misses my blackberry. it's a great machine for the price I would reccomend is absolutely.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: SB Oakland
Verified Purchase:Yes
this is a great machine for where i’m at. it’s my first espresso machine following nespresso and chemex. i love the automatic milk steam setting. i’ve had to find what works for me with espresso pulls. i’m excited to try a naked portafilter. so far machine is also easy to clean and care for. definitely recommend for entry into the world of espresso making!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Fantastic machine when everything is working
on December 28, 2023
Posted by: Mack
Verified Purchase:Yes
I bought this almost a year ago and was extremely pleased with the quality of the coffee and automatically steamed milk. At that time, I would have enthusiastically rated the Bambino Plus 5 stars. Unfortunately, after about six months the automatically steamed milk began overflowing from the steam cup most of the time. After doing an internet search, I found that several others were having the same problem. I tried the suggestions I found on the internet but none resolved the problem. I was eventually able to reach technical support and after a video session with the tech, it was determined that machine needed to be repaired at the factory. I have used the machine several times since it was returned. I am hopeful that the automatic stream function will continue to work as some people on the internet reported that their machines, including replacements continue to overflow. Mine has overflowed one time since but the last five times it worked fine.
Shortly after I bought the machine, when I was still learning how to use it, the machine turned off and the LED buttons began a flashing pattern. I couldn't find a page or chart in the manual that explained the errors indicated by the patterns of flashing lights. I searched the internet and was able to find a number of videos posted by Breville and individuals users on using and maintaining the machine. I found my answer, the steam wand was plugged. When I went back to manual I found a section on steam wand blocked and it described the flashing button pattern. My suggestion to Breville, put a chart in the manual that describes all of the flashing button patterns: lower steam wand alert, time for cleaning cycle, time for descaling, block steam wand and any others I have not yet encountered.
Everything considered, I had a perfect cup cappuccino this morning and I would probably by the Bambino plus again. I would recommend it but with the understanding that there will be issues.
Shortly after I bought the machine, when I was still learning how to use it, the machine turned off and the LED buttons began a flashing pattern. I couldn't find a page or chart in the manual that explained the errors indicated by the patterns of flashing lights. I searched the internet and was able to find a number of videos posted by Breville and individuals users on using and maintaining the machine. I found my answer, the steam wand was plugged. When I went back to manual I found a section on steam wand blocked and it described the flashing button pattern. My suggestion to Breville, put a chart in the manual that describes all of the flashing button patterns: lower steam wand alert, time for cleaning cycle, time for descaling, block steam wand and any others I have not yet encountered.
Everything considered, I had a perfect cup cappuccino this morning and I would probably by the Bambino plus again. I would recommend it but with the understanding that there will be issues.
I would recommend this to a friend!
Response from breville.comBy Customer Service, December 28, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
Excellent Machine
on January 1, 2024
Posted by: William
Have owned this item for 4 years and it has performed without issue. I make 3 to 4 cups per day and each cup is consistent, cup to cup.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Bb27
Verified Purchase:Yes
My bf brought me this as a Christmas gift. I was so happy. It works great!!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: M Cole
Verified Purchase:Yes
We love our new Breville Bambino Plus - We had a Breville Bambino but was not working properly. The company exchanged out with this one. So much better quality.
I would recommend this to a friend!
Written by a customer while visiting breville.com