I love how compact this machine is for my limited counter space and how easy it is to operate. I appreciate you can adjust the temperature and foam for the steam feature. This is a small but mighty machine. Very easy to clean. I have stainless counters so I do have to hold onto the machine to get the coffee press in place, but otherwise love this tiny beauty.
I received one of your competitors espresso machines for Christmas. After 3 months, the machine started leaking like a sieve. They refunded my money and then put it back on the purchase of the Breville Bambino Plus. I love the simple operation and the excellent flavor it produces in every cup of espresso! I would buy this product again!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Great coffee and foam, but leaky driptray and stuck settings
on June 8, 2021
Posted by: ramo
Had the machine for a bit over a year now. It makes consistent coffee and exceptionally fine foam (note to beginners: you'll need to figure out the right grind for your beans and find the milk that foams right - not all milks are the same). I absolutely love the fast start too! However, was disappointed to discover that, the first time the machine asked for a cleaning cycle (the alternating 1 cup/2 cup lights), it never reverted to "normal" no matter how many cleaning cycles I ran. So I've been using it as-is for a few months now, and I'm just guessing when cleaning is needed. Also, the drip tray's design is really bad: either the machine vibrations are causing the tray to move out of place by enough millimeters or there's another issue, but I'm constantly getting a puddle of water under the machine. I know it's the drip tray because, during the cleaning cycle, I'm getting the cleaning agent foam under the tray too, so I know it's not the tank leaking. These two issues are a total miss on Breville's design part and make for a crappy experience with what could otherwise be an exceptional product. It's the great coffee and the small footprint that made me not return the machine, but I can't recommend it to anyone really... unless they're ready to store it inside a tray and guess when they need to clean it :/
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 8, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
I love how compact it is taking limited counter space. The milk steaming function is quite nice those of us new to the espresso game. Espresso shots always come out looking great but taste can be bitter if conditions preparing the puck aren’t perfect.
This machine stopped working after about a week! Returned for refund. Would really like another machine, but hesitant to try again.
Response from breville.comBy Consumer Support, July 8, 2021
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Not satisfied. This is the worst espresso machine I've ever used -- and I was a barista in college. Looking to return/refund entirely and do not recommend this model. Except for the steamer which is AMAZING.
Response from breville.comBy Consumer Support, July 28, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
This is a great little machine to make cappuccino and espresso at home. Doesn’t take up to much counter space, is fairly easy to use and care for. Love automated milk foaming and programmability. Buy my coffee direct from a local roaster and grind my coffee as needed. I had to order a single wall stainless filter as the double wall that comes with the machine is better suited for preground coffee. Seems to make a difference. I would buy this unit again and recommend it.
Fantastic little machine. Takes up minimal counter space, super quick to heat up, and pulls a great shot of espresso. The automatic frothing option is awesome as it gives me time to cleanup while it froths. Super happy with my purchase