Customer reviews from Zwilling.com
ZWILLING - Henckels Provence 45-pc 18/10 Flatware Set - Stainless Steel
Average customer rating
4.9
(967 Reviews)
Rating breakdown 967 reviews
5 Stars
865
4 Stars
97
3 Stars
2
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
912 out of
931)
Customer Reviews for ZWILLING - Henckels Provence 45-pc 18/10 Flatware Set - Stainless Steel
Posted by: Tigershark07
Frequency of use:Daily
Verified Purchase:Yes
Great utensil set. High quality! Ended up buying a second set 11 years after the first set we got as a wedding gift, for extra forks and spoons. Original ones are still holding up like the new ones we just received.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Just lovely
on November 6, 2024
Posted by: Just Nita
Frequency of use:Daily
I love this flatware. The quality is beautiful and the style is timeless. I have a total of 12 place settings. I'm very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
thin and cheap feeling handles on the fork/spoons
on January 24, 2025
Posted by: And A
Frequency of use:Daily
Verified Purchase:Yes
Knife feels surprisingly better quality than the forks and spoons. Handle of the forks and spoons is very thin.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 28, 2025
Thank you for sharing your feedback on the Zwilling Provence Flatware Set. We're glad to hear that you find the knife to be of good quality. However, we regret to hear that the forks and spoons didn’t meet your expectations.
We design all our flatware to balance durability and elegance, and we value your input as it helps us refine our products. If you have further concerns or would like assistance, please don’t hesitate to reach out to our Consumer Relations team. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
We appreciate your honest review and thank you for choosing Zwilling.
We design all our flatware to balance durability and elegance, and we value your input as it helps us refine our products. If you have further concerns or would like assistance, please don’t hesitate to reach out to our Consumer Relations team. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
We appreciate your honest review and thank you for choosing Zwilling.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Beautiful Flatware
on May 25, 2021
Posted by: VicarLady
Frequency of use:Daily
[This review was collected as part of a promotion.] I actually love my new flatware (I purchased two 45-piece sets), but I did discover today that one of the teaspoons has a rough edge with a piece of metal kind of sticking out that could actually cut someone. I had not used it to eat with, only to get jelly out of a jar, but I noticed it as I was washing it. I do need to know how to get it replaced.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
2
Rusting, so disappointing
on August 26, 2020
Posted by: Sad Sandy
Frequency of use:Daily
I absolutely fell in love with the design and luster of this flatware. I’ve owned it for less than 4 months and it’s already showing signs of rust. So disappointing. It’s STAINLESS STEEL, how can this be possible! I was going to order a second set, now there is no way. I need more flatware (entertain frequently) but I will not be adding this to my “favorite” flatware list :( sooooo disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Spoons were rough and cut our mouths
on November 29, 2020
Posted by: Taylor B
Frequency of use:Daily
Such a bummer. We love this flatware set except for the defective spoons we had. The spoons were rough on the edges, which we didn't notice at first and tried to use them. The rough edges cut up the inside of our mouth/lips. I am very unhappy with the quality of these. If the quality were consistent, I'd love the set. This defect occurred with two of our spoons - the single largest serving spoon and one of the large dinner spoons.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, December 1, 2020
Thank you for taking the time to share your experience. We are sorry to see this. Please contact us with your order number, and we are happy to further assist you!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Weight
on March 29, 2021
Posted by: SandraRoffey
Frequency of use:Daily
[This review was collected as part of a promotion.] I have always purchased heavy weight silverware. I had no reason to think this wouldn't be the same weight as my Oneida set. Unfortunately I took everything out, washed it and, threw away the box.
Guess I will just have to live with it.
Guess I will just have to live with it.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Beautiful silverware
on December 10, 2022
Posted by: ColombianChica
Frequency of use:Monthly
[This review was collected as part of a promotion.] We love the design and how light the utensils feel in the hands. The only negative is how expensive the set was.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com