Customer reviews from Samsung US
Samsung - Galaxy A51 128GB (AT&T)
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
53
4 Stars
20
3 Stars
15
2 Stars
9
1 Star
9
66%of customers recommend this product.
(
63 out of
96)
Customer Reviews for Samsung - Galaxy A51 128GB (AT&T)
Customer Rating
1
TOO many "bells and Whistles"
on September 17, 2020
Posted by: gray
from santa barbara, Ca
too complicated for me: too many bells and whistles. my old phone [lg stylo 2v] was simple and easy. too many roadblocks and bloatware with this samsung galaxy a51slows me down; i hate this phone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 4, 2021
Hello gray, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I thought
on September 21, 2020
Posted by: sag2470
it's slow at times. the one thing i don't like is that bixby comes on while i'm watching youtube videos. idk if that is a glitch or it's designed that way. there is no power button on the right or left side i have pull down uper right menu down to get to the power button.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 4, 2021
Hello sag2470, thanks for reaching out! We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142805310
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142805310
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Not very dependable
on September 22, 2020
Posted by: Amma
speaker on phone goes off and on. phone freezes. flashlite is terrrible most of the time and then it shines bright. can't count on the performance of this phone. haven't used the camera yet.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 4, 2021
Hello Amma, thank you for bringing this to our attention. We apologize for any inconveniences this experience may have caused. We would love the opportunity to look into these issues further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142805186
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142805186
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
perfect budget smart phonec
on September 23, 2020
Posted by: Brpeden82
from Flora, MS
[This review was collected as part of a promotion.] this is a awesome budget phone with some specs like a high end smartphone. it has a great camera and big display for everything like youtube. never is laggy feeling so far. great battery life can go all day on a single charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Brand new A51
on September 25, 2020
Posted by: Annie
from New York NY
i just upgraded from a galaxy 7 and am still learning about the differences. im about 90% there, and so far so good. there some differences that i am still learning about. the battery is much more efficient. less time to charge and lasts longer. the camera is excellent.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Id definitely recommend getting this A51.
on September 27, 2020
Posted by: terrance
from Stanley nc
only problem iv had out of this a51 is the samsung finger print. samsung recommended u have if not somethings not accessible but them it can not read ur finger print. aside from that best phone iv had yet easy set up easy switch from crappy t-mobile. very fast lots of new and improved features. amazing quality very happy with. ( but not finger print tech)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on September 28, 2020
Posted by: Mlou
from Virginia
i purchased this phone to replace one that had no space for photos. i love the quality of the photos, so crisp. the phone is so easy to use and i love all of the extra features. this is my first samsung and i will be staying with the brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on October 14, 2020
Posted by: Carol
from Rochester Hills. MI
i am an older person and not savvy in the tech world and this phone has been great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US