Customer reviews from Samsung US
Samsung - Galaxy A51 128GB (AT&T)
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
53
4 Stars
20
3 Stars
15
2 Stars
9
1 Star
9
66%of customers recommend this product.
(
63 out of
96)
Customer Reviews for Samsung - Galaxy A51 128GB (AT&T)
Customer Rating
1
Not impressed with this phone
on June 26, 2020
Posted by: Rocky58
from Clifton Colorado
my phone is very slow, when i'm playing games it shuts off, when i'm browsing it shuts off and it gets hot really fast
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, February 10, 2021
Hello Rocky58, thank you for bringing this to our attention! We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142951339
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142951339
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
It makes calls
on October 9, 2020
Posted by: Heather
from Ankeny
this is my first samsung phone and i really wished i exchanged it. i cant fid a portrait setting on my camera. i just think its absolutely absorb how yo have to screen shot. and honestly the battery is not that great.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 10, 2020
Hello Heather, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Slow start up and slow to response
on May 13, 2020
Posted by: Rotogrip Rick
from East Berlin, Pa.
Expertise:Intermediate
Went from a 9+ to the A51. The A51 actually takes forever to wake up or slow to connect after being turned off for charging. Screen is non responsive at times and the battery life is less then my Galaxy 9+
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Do not waste your money on this phone ~ Junk
on June 30, 2020
Posted by: Tiffany
from Columbus OH
i was excited to get the samsung a51 phone last week ~ i missed samsung after being with apple 3 years - however ... not sure what i missed ?!!
the screen was cracked 2 days after i got it, pop up ads were driving me batty, it would not hold a charge ~ & finally giving up due to my apple watch not being compatable - iphone se 2020 is awesome
never again samsung
the screen was cracked 2 days after i got it, pop up ads were driving me batty, it would not hold a charge ~ & finally giving up due to my apple watch not being compatable - iphone se 2020 is awesome
never again samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly good
on June 5, 2020
Posted by: David
from Guilford, CT
[This review was collected as part of a promotion.] transferring my old data (iphone) was next to impossible.
very disappointed that my text message icon does not show show that texts have arrived ( nor how many)
in general a nice, good looking phone but some klunky operation.
very disappointed that my text message icon does not show show that texts have arrived ( nor how many)
in general a nice, good looking phone but some klunky operation.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Broke screen
on May 19, 2020
Posted by: Randy
from Texas
I dropped the phone from waist level it hit the corner of phone and screen broke
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great...
on May 20, 2020
Posted by: BlackieC
from Chicago
Expertise:Expert
This is the 3rd or 4th Samsung phone I've owned and once again, I'm a little disappointed. Just not the most user friendly. My aspects are confusing and/or unnecessary.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Same as my Galaxy S9
on June 1, 2020
Posted by: Tom5718
Expertise:Intermediate
My finger print never works neither does the eye recognition. I cannot figure out how to turn it off and yes I have listened and watched the tutorials.Nothing works.This is the last chance for Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US