Customer reviews from Samsung US
Samsung - Galaxy A51 128GB (AT&T)
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
53
4 Stars
20
3 Stars
15
2 Stars
9
1 Star
9
66%of customers recommend this product.
(
63 out of
96)
Customer Reviews for Samsung - Galaxy A51 128GB (AT&T)
Customer Rating
4
Over all good
on February 28, 2021
Posted by: Iceman
it needs to be able to charge wireless otherwise i would have given it 5 stars
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not very impressed
on March 6, 2021
Posted by: Scott
from Wa
i'm disappointed, sometimes i have to tap on an icon 3 times to open the app. the pictures are usually blurry also, and the 1 video of my son snowmobiling looks like garbage compared to my friends who was 3 feet away from me recording the same thing at the same time.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, March 8, 2021
Hello Scott, we apologize for any inconveniences this experience may have caused. We would definitely like to look into these issues further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143050506
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143050506
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Poor reception
on March 21, 2021
Posted by: Donna
from Michigan
the samsung phone was either a lemon or it has very poor reception. i would have to restart phone to make a call or send a text. our other motorola phone had no problems with reception while sitting next to the samsung.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, March 22, 2021
Hello Donna, thank you for reaching out! We apologize for any inconveniences this experience may have caused. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Good entry phone
on April 11, 2022
Posted by: ukiyoung
from Catlettsburg, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for a few years and it was great, but the s22 ultra is much better
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy Chrystel, Samsung Care, April 12, 2022
Hi Ukiyoung,
Thank you for sharing your experience with us and for purchasing the Samsung Galaxy A51. Please know that Samsung is committed to providing every best possible product experience, quality, and value that we launch. We are happy to know you find your phone of good use and good value as much as we do. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144396511
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Android forever
on April 12, 2022
Posted by: Beebee
from Irvington,nj
[This review was collected as part of a promotion.] I have had my phone since the summer and I live it. Can't figure out a lot of features but I am learning
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's good and has great features
on October 1, 2022
Posted by: Mollyrochers
from Seattle, WA
[This review was collected as part of a promotion.] I've had it for two year now and it still works good as new!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No problems other than screen is too sensitive
on December 3, 2022
Posted by: Cap828
from Nashville TN
[This review was collected as part of a promotion.] You need to turn off the touch to operate button but that is not difficult to do. It is pretty sensitive though overall. You need to adjust the settings or it always turns on.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a51 review
on December 7, 2022
Posted by: Michigan fan
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] An OK phone add an affordable price not recommended for the higher techs
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US