Customer reviews from LifeStraw
Lifestraw - Home Full Replacement Filter Kit - White
Average customer rating
4.3
(2,034 Reviews)
Rating breakdown 2,034 reviews
5 Stars
1,315
4 Stars
288
3 Stars
205
2 Stars
112
1 Star
114
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Lifestraw - Home Full Replacement Filter Kit - White
Customer Rating
3
We loved this pitcher at
on August 7, 2022
Posted by: Nicolette L.
We loved this pitcher at first. Then after 6 months it started leaking. Doing a warranty exchange was easy. 4 months after that the new one is leaking too.
Written by a customer while visiting LifeStraw
Customer Rating
1
Poor description, unhappy with purchase
on August 8, 2022
Posted by: Taylor
I thought my pitcher would be glass and it was plastic. It should really be clear that it's not glass since its not labeled that all 10 cups pitchers are plastic. The options say nothing about it being made from another material. I wanted to exchange but it's not worth the hassle of refunding, shipping back and re ordering. Im not happy with my purchase and wish I went with another water filter.
Written by a customer while visiting LifeStraw
Customer Rating
4
Don't drop
on August 9, 2022
Posted by: Kat
I would rather give a 4.5. Product is fantastic, I really appreciate the flap on let's you know when it's full and doesn't open back up. The only problem I have is, the full circular bottom cracked off and some cracks ran up the sides after it was accidentally drop on hard wood. Otherwise this filter is wonderful.
Written by a customer while visiting LifeStraw
Customer Rating
3
Filter container holds a lot
on August 10, 2022
Posted by: Caitlin D.
Filter container holds a lot of water, but replaceable filters will outlast the spout. Spring that keeps it sealed so that the water stays in is not strong enough or it’s just a poor design. It drips water after a few months so be mindful about where you place it. Customer service is wonderful - friendly and fast!
Written by a customer while visiting LifeStraw
Customer Rating
5
The taste of the water
on August 10, 2022
Posted by: Ruth K.
The taste of the water with this filter is far superior to the taste of our local unfiltered tap water.
Written by a customer while visiting LifeStraw
Customer Rating
3
I love the clean water
on August 10, 2022
Posted by: Geeta D.
I love the clean water but I think the dispenser could have been better as it takes forever to fill a jug and the whole dispenser moves when we press the gadget to pour water
Customer service is amazing
Customer service is amazing
Written by a customer while visiting LifeStraw
Customer Rating
2
Poor design
on August 11, 2022
Posted by: Michael D.
The filter works fine. However, the dispenser stinks. Water trickles out slowly and the design seems like it's jimmy-rigged and will break within a year
Written by a customer while visiting LifeStraw
Customer Rating
3
Great filtration / needs a redesigned dispensing valve
on August 11, 2022
Posted by: jon t.
I'm a fan of the clean design and the dual filtration system. My only issue is the valve mechanism. The first one worked fine for 6 months and then leaked. Customer service (who is great) sent a replacement, the valve stuck open and also leaked from the start. they sent another and it doesn't leak but the flow is very slow. The design of the valve needs to be re-engineered for consistent closure and adequate flow. Planning on retro fitting a different valve on my own
Written by a customer while visiting LifeStraw