Customer reviews from LifeStraw
Lifestraw - Home Full Replacement Filter Kit - White
Average customer rating
4.3
(2,034 Reviews)
Rating breakdown 2,034 reviews
5 Stars
1,315
4 Stars
288
3 Stars
205
2 Stars
112
1 Star
114
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Lifestraw - Home Full Replacement Filter Kit - White
Customer Rating
5
Faulty filter quickly replaced - free of charge
on November 3, 2024
Posted by: Lisa L.
Faulty filter replaced at no cost, after sharing how slowly the original filter performed. Pleased with the replacement and surprised by how quickly it filters the water. Excellent customer service.
Written by a customer while visiting LifeStraw
Customer Rating
3
Had this for 2 years, now algae growing in impossible to clean spot
on November 3, 2024
Posted by: J. S.
I want to start by saying I have absolutely loved this water filter pitcher system. I've had this for around 2 years at this point and it has been great. When I bought it, I was pregnant and couldn't stand the flavor of our tap water. That being said, the design of this specific pitcher has a flaw. There is a tiny seam/crease in the bottom of the pitcher on the inside. This wasn't an issue until recently, I saw a tiny bit of green growing around the inside. I clean the pitcher frequently, so this has happened only one other time and it easily cleaned up since it wasn't in that seam. However, this time, it is inside the crease and I cannot clean it, using a tiny water bottle straw brush or toothbrush--basically the bristles won't reach. This would be fine except that since the algae was growing in there, water clearly gets into that spot and algae is toxic when in water pitchers. I'm nervous to use the pitcher now because I'm not trying to drink toxic water! That was the entire point of buying the pitcher. If someone from LifeStraw has suggestions for how to fix this issue, that would be helpful.
Written by a customer while visiting LifeStraw
Customer Rating
2
Pitcher is useless when you cannot get a replacement filter
on November 3, 2024
Posted by: Kirsten
These pitchers are awesome, but when you need a new filter that is never in stock it is useless unless you want to just water your plants. Was going to buy a coupe more pitchers, but this issue has prevented that.
Written by a customer while visiting LifeStraw
Customer Rating
2
Worked great for two years and then!
on November 4, 2024
Posted by: Eddie
This was a great filter for two years but now it leaks profusely from the tap. It has sat in the fridge and was rarely moved so it wasn’t due to mis use. Overall very disappointed in the lasting quality, would not recommend.
Written by a customer while visiting LifeStraw
Customer Rating
5
Love this product! Finally a
on November 4, 2024
Posted by: Allyson C.
Love this product! Finally a water pitcher that is glass. Only con is how slow I filters but at least I know it’s actually filtering! Love it.
Written by a customer while visiting LifeStraw
Customer Rating
4
Life Straw Home 7 cup
on November 5, 2024
Posted by: Suzanne H.
Its fine, but I don't know when I need to replace the filter.
Written by a customer while visiting LifeStraw
Customer Rating
5
Above and Beyond
on November 5, 2024
Posted by: Christine M.
I bought this as a gift for my daughter for a new apartment. She did not give me exactly the right address, so the pitcher and filters were undeliverable. Lifestraw worked with me to deliver to her friend’s address that was correct and more secure. I’m very thankful! My daughter loves the pitcher!
Written by a customer while visiting LifeStraw
Customer Rating
5
Fantastic!
on November 5, 2024
Posted by: Christine M.
Great to remove the unintended elements from city water.
Written by a customer while visiting LifeStraw