Customer reviews from LifeStraw
Lifestraw - Home Full Replacement Filter Kit - White
Average customer rating
4.3
(2,034 Reviews)
Rating breakdown 2,034 reviews
5 Stars
1,315
4 Stars
288
3 Stars
205
2 Stars
112
1 Star
114
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Lifestraw - Home Full Replacement Filter Kit - White
Customer Rating
2
We love it but the spigot stops working after a few months
on January 4, 2023
Posted by: Shiloh
We’ve gone through two of these dispensers now over the course of one year. We love the design and functionality of this dispenser, enough so that we have it out on our counter for room temp water. However after about 6 months of use, the spigot starts leaking so that all of the water spills out all over the floor. We can’t figure out a way to fix it. LifeStraw did kindly and readily provide us with a replacement, but now this replacement has reached its limit as well after even less time. We expected it to last longer.
Written by a customer while visiting LifeStraw
Customer Rating
2
Great taste, leaks terribly
on January 6, 2023
Posted by: Veronica
I loved the fresh taste of the water and the capacity. Unfortunately after just 6 months the spout started leaking like crazy no matter what I did. I had to take it out of the fridge so I could keep a bowl under, but it leaks so much that the bowl overflows at night. It seems so pointless to filter water only to have it leak out and be wasted. I can't believe this was so expensive and failed in such a basic way. I'm really sensitive to taste but also poor so it just really sucks.
Written by a customer while visiting LifeStraw
Customer Rating
5
Great product & great customer service!
on January 8, 2023
Posted by: Eleanor
I got this pitcher originally back in the fall. I love it! I can truly taste a difference in my water & this pitcher holds a significant amount. My only quarrel is I’ve had to request two replacements since my first one arrived due to damage, and it’s been a breeze. I am so happy Lifestraw has prompt, friendly and easy to communicate with customer service. Unfortunately my previous 2 pitchers got cracks on the base causing them to slowly leak. I will say, this pitcher is big. I understand how myself or one of my family members knocked it the wrong way when putting it in the fridge or sink to fill it, but it shouldn’t crack that easily. I’m thankful for the replacements and ease of requesting them (no hassle), but something tells me the material is not super high quality. I can put that aside since they’ve helped resolve the issue twice, and I do love the product and what it does for my water. Thank you Lifestraw!
Written by a customer while visiting LifeStraw
Customer Rating
1
Useless
on January 9, 2023
Posted by: Anja
The water comes through the filter at the rate of about a drop every second or two. If you spend the entire day trying to fill the pitcher it won’t be enough time.
Ended up just chucking the filter out and using it as a pitcher for iced tea. Bought another companies under the sink filter for my faucet which works MUCH better.
Ended up just chucking the filter out and using it as a pitcher for iced tea. Bought another companies under the sink filter for my faucet which works MUCH better.
Don’t waste your money on this.
Written by a customer while visiting LifeStraw
Customer Rating
1
Leaks, dispenses slow
on January 9, 2023
Posted by: Neil
I hate this thing and want my money back. You basically have to keep it completely full to get any sort of reasonable dispensing flow. Half way empty? Be prepared to stand there for a while while the water trickles out into your cup. It’s also started leaking around the spigot so that’s cool. Whoever designed this thing did a terrible job.
Written by a customer while visiting LifeStraw
Customer Rating
5
Countertop water filter
on January 11, 2023
Posted by: Sylvia B.
LifeStraw is a very effective countertop water filter. The design is genius. You can still use or pour water at the same time it is filtering water. It is glass, which is always the best much better than plastic. And the design is very artistic. It’s a pleasure to see it on my counter.
Written by a customer while visiting LifeStraw
Customer Rating
2
Leaking dispenser
on January 13, 2023
Posted by: Daniel S.
My dispenser has been replaced and the replacement leaked too. We bought 2, one was a gift and that one now leaks too. We have to clamp the dispenser part closed after use. I really believe there should be a recall on this dispenser. It's difficult to give a bad review as customer service has been great. Frustrated customer here.
Written by a customer while visiting LifeStraw
Customer Rating
5
Starrman65
on January 16, 2023
Posted by: Kevin S.
These pitchers are the best thing for filtering out contaminates and bad tasting water. Customer service is awesome to go all out to help their customers that have issues. We filter the water that comes from the refrigerator and agin through the pitcher. I recommend this item.
Written by a customer while visiting LifeStraw