Customer reviews from LifeStraw
Lifestraw - Home Full Replacement Filter Kit - White
Average customer rating
4.3
(2,034 Reviews)
Rating breakdown 2,034 reviews
5 Stars
1,315
4 Stars
288
3 Stars
205
2 Stars
112
1 Star
114
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Lifestraw - Home Full Replacement Filter Kit - White
Customer Rating
1
Constant leaking after just 2 months and lifestraw support takes forever
on December 13, 2022
Posted by: Olivia
I bought this filter about 4 months ago and was excited to use it as my everyday water filter. However, just about 2 months in, it started dripping occasionally from the spout. It then escalated to leaking so badly it would drain everything out after just 20 minutes. This should be covered by warranty, and LifeStraw support has replied that they have an order in to replace, but it has been a month and I still cannot get an order confirmation number, so no idea if I will actually receive it. I understand holiday peak times, but not even being able to provide an order number or any sort of ETA seems off to me.
I hope this is just a one off because I enjoyed the product when it worked. I will say the spout is also a poor design because when you push it, it will move the whole dispenser, unlike the PUR water spout. Hoping LifeStraw support resolves my issue soon.
Written by a customer while visiting LifeStraw
Customer Rating
5
Filters work great. Wish there
on December 15, 2022
Posted by: JoAnn S.
Filters work great. Wish there was a way to return used ones for recycling.
Written by a customer while visiting LifeStraw
Customer Rating
4
GREAT VALUE DISPESER WATER FILTER
on December 20, 2022
Posted by: Eric A.
Overall, I really like this dispenser water filter. It hold a large amount of water and the water is fresh and great!
My only gripe is the spout is somewhat a slow flow and it can be tedious to hold the spout open to dispense water for long periods of time if filling a large bottle or gallon jug. For now, I either jam a piece of paper between the spout button or place a rubber band around the whole container with an object to hold the spout button open when filling larger bottle. A lock on the spout button would be a cool Version 2 of this product.
Written by a customer while visiting LifeStraw
Customer Rating
5
I LOVE IT and the
on December 27, 2022
Posted by: Kathleen F.
I LOVE IT and the cute little filters. I bought LifeStraw for both of my sons.
Written by a customer while visiting LifeStraw
Customer Rating
5
Works great, and the water
on December 28, 2022
Posted by: Dyllan P.
Works great, and the water taste delicious. I do wish the dispenser was not a button, as it constantly slides on my shelf. Besides that I have no complaints.
Written by a customer while visiting LifeStraw
Customer Rating
5
We're very happy with this
on December 29, 2022
Posted by: Dwight B.
We're very happy with this dispenser. The spigot does not leak, the water goes through the filters at a fairly quick rate, so as long as we keep the water level up, we have plenty of filtered water when we need it.
Written by a customer while visiting LifeStraw
Customer Rating
1
Leaks
on January 2, 2023
Posted by: Keith
Started leaking a few months after purchasing. Leaves a huge mess and is totally useless now.
Written by a customer while visiting LifeStraw
Customer Rating
3
Secondary Review
on January 3, 2023
Posted by: Sandra L.
I purchased this product in error. I wanted the glass pitcher and will order that once the refund is confirmed. However, I've found the company professional and responsive so far and look forward to taking full benefits as a customer soon.
Written by a customer while visiting LifeStraw