Customer reviews from LifeStraw
Lifestraw - Home Glass 7 Cup - Glass Cobalt
Average customer rating
4.3
(1,421 Reviews)
Rating breakdown 1,421 reviews
5 Stars
920
4 Stars
221
3 Stars
144
2 Stars
60
1 Star
76
91%of customers recommend this product.
(
101 out of
111)
Customer Reviews for Lifestraw - Home Glass 7 Cup - Glass Cobalt
Customer Rating
5
Clear water! Easy To Use
on August 31, 2021
Posted by: Linda C.
Step by step instructions were easy to follow. Quick setup and in 5 minutes you’re able to drink some quality filtered h2o! I also want to add I had initially forgotten to include my apartment number so I emailed them and they were quick to ship it AND add my apartment number! Very quick service and prompt response time! Lifetime customer here
Written by a customer while visiting LifeStraw
Customer Rating
5
The best pitcher I’ve bought
on November 20, 2021
Posted by: Hannah S.
I love this thing. It taste like I’m drinking glacier water, it’s so clean and fresh tasting. It does filter a little slow but basically the same amount of time any other pitcher takes.
Written by a customer while visiting LifeStraw
Customer Rating
5
The only water filter product that work!
on November 20, 2021
Posted by: Jillian T.
I love these products so much! I feel safe drinking water!
Written by a customer while visiting LifeStraw
Customer Rating
5
Great product
on November 20, 2021
Posted by: Katy S.
This is exactly what I wanted and it looks just like the photo. I love it!
Written by a customer while visiting LifeStraw
Customer Rating
1
Awkward
on August 18, 2021
Posted by: Mary H.
Bad design. Awkward to pour. Too heavy at base when full. Unbalanced. Tried to exchange was told no. No refunds either. Buyer beware.
Response from LifeStrawBy Eugenia Martin, August 18, 2021
Hello Mary!
We are still very sorry that you are not happy with your purchase. However, as mentioned back in May when you reached out to us, if the product were used for a period of time, we would not be able to issue a refund.
If you would like to contact us again for more assistance, please let us know!
We are still very sorry that you are not happy with your purchase. However, as mentioned back in May when you reached out to us, if the product were used for a period of time, we would not be able to issue a refund.
If you would like to contact us again for more assistance, please let us know!
Written by a customer while visiting LifeStraw
Customer Rating
2
Not good , on my
on January 15, 2022
Posted by: Melissa G.
Not good , on my second replacement pitcher . It leaks a month after having it . Company was great (sent me a free replacement), But now The replacement pitcher is leaking too . Frustrated .
Response from LifeStrawBy Eugenia Martin, January 18, 2022
Hi Melissa! This sounds so upsetting and I would be happy to send another replacement that works. Please email us back at info@lifestraw.com for support.
Written by a customer while visiting LifeStraw
Customer Rating
3
It’s ok
on November 20, 2021
Posted by: Darcy C.
It’s ok. I don’t notice that my water tastes any different and it’s so tall it won’t fit in my fridge so I have quit using it.
Response from LifeStrawBy Eugenia Martin, November 22, 2021
Hello Darcy! Thanks for your feedback. While we cannot assist with the design of the product, if you are having issues with taste, you can reach out to our team for support.
We can be reached at info@lifestraw.com.
We can be reached at info@lifestraw.com.
Written by a customer while visiting LifeStraw
Customer Rating
5
Very sleek and very elegant
on August 18, 2021
Posted by: Carolyn W.
Very sleek and very elegant container and love that water is filtered and tastes amazing and is glass. However too tall to fit in the fridge and can be very heavy to pour when full . But not a deterrent to buying another. Fully recommend
Written by a customer while visiting LifeStraw