Customer reviews from Zwilling.com
ZWILLING - Enfinigy Kettle - Gray/White
Average customer rating
4.8
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
456
4 Stars
69
3 Stars
6
2 Stars
3
1 Star
1
99%of customers recommend this product.
(
503 out of
510)
Customer Reviews for ZWILLING - Enfinigy Kettle - Gray/White
Customer Rating
5
Didn’t think I needed but can’t live without it
on January 7, 2025
Posted by: Campbell2
Frequency of use:Daily
Verified Purchase:Yes
Works so fast it’s amazing. Doesn’t take up too much space.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Moozzyy
Verified Purchase:Yes
It's pretty good looking, great capacity, but too slow to get the boiling point
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your experience and feedback. We’re glad to hear that you like the appearance and capacity of the Zwilling Enfinigy Cool Touch kettle. We understand your concern about the boiling time.
To help with quicker boiling, we recommend ensuring the lid is fully closed to maintain heat. If you continue to experience delays, please reach out to our customer service team at hello@zwillingus.com, and they will be happy to assist you further with troubleshooting or exploring other solutions.
We appreciate your review and hope to continue meeting your expectations.
To help with quicker boiling, we recommend ensuring the lid is fully closed to maintain heat. If you continue to experience delays, please reach out to our customer service team at hello@zwillingus.com, and they will be happy to assist you further with troubleshooting or exploring other solutions.
We appreciate your review and hope to continue meeting your expectations.
Written by a customer while visiting Zwilling.com
Posted by: Karolina L
Frequency of use:Daily
Verified Purchase:Yes
The Kettle is perfect.
We live with well water, and this kettle is very easy to descale and comes with great instructions. The mesh in the pour spout is also perfect for our situation. It's also a very nice-looking kettle—modern, clean, and very well made. We have had it for about a month now, and it's great. Very Happy with this purchase.
We live with well water, and this kettle is very easy to descale and comes with great instructions. The mesh in the pour spout is also perfect for our situation. It's also a very nice-looking kettle—modern, clean, and very well made. We have had it for about a month now, and it's great. Very Happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Helen Y
Verified Purchase:Yes
Bought it for my mom. So far so good. She said it was a little big but she was used to a smaller kettle
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Beautiful
on February 18, 2025
Posted by: 47836magda
Frequency of use:Daily
Beautifully made kettle, modern look and good size at 1.5L
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Broke after 3 years
on May 12, 2025
Posted by: Rk2025
Frequency of use:Daily
Stopped heating after 3 years of use but the button still lights up
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 13, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 1.5 l, Cool Touch Kettle didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
Rest assured, we’ll be reaching out to provide a positive solution.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Posted by: DMBBoy
Frequency of use:Daily
Verified Purchase:Yes
Great kettle! We are so please, we bought another one.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com