Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Average customer rating
4.7 out of 5
4.7
(1,926 Reviews)
Open Ratings Snapshot
Rating breakdown 1,926 reviews
5 Stars
1,561
4 Stars
276
3 Stars
32
2 Stars
19
1 Star
38
95%of customers recommend this product. 
(
1,325 out of 1,397
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Customer Rating
5 out of 5
5
X1 Carbon 8th gen
on September 12, 2020
Posted by: Anonymous
from Estonia
Verified Purchase:Yes
So far so good. Very similar to the previous version I had (gen 5). The major improvement is the sound quality. This is much better than it was before. Webcam shutter is also very handy. Happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Usability
on May 19, 2021
Posted by: Anthony T2828
from Hollywood, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great speed and comfortable. My main work laptop so it has to be fast and easy to navigate. Opening and sharing docs while on a video call or replying to emails is smooth.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love this Lap Top
on January 21, 2021
Posted by: Theresa28
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the ThinkPad XI Gen 8 lap top after my touchscreen Microsoft laptop died. My Lenovo lap top is light, the keystroke is natural, it has lots of features I love--especially the security features. The sound system is excellent and the graphics are sharp and clear. It satisfies all of my needs and works flawlessly. I can't say enough good things about the lap top. It is pricey but worth the cost. I bought it online which was easy and efficient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Dope
on January 13, 2021
Posted by: Charles Trivedi
Verified Purchase:Yes
Sleek and fast. All you could ask for from a laptop and well worth the money.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great machine
on September 26, 2021
Posted by: J Pz
from NEW YORK
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second ThinkPad I have owned. The portability of the machine is great for my job and I have not had any software issues. The Caps Lock button does stick, just as t did on last model. Other than that, it's terrific.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
X1 Carbon Joy
on January 19, 2021
Posted by: SteveJS
from Chicago IL
[This review was collected as part of a promotion.] Another solid Lenovo ThinkPad with great new features
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
poor camera and fingerprints:pretty unprofessional
on October 26, 2020
Posted by: Danny
the mat outer shell easily shows fingerprints and looks unprofessional in a meeting.
camera is low-end - in the age of Zoom - really Lenovo!
touchpad felt like a light grit sandpaper compared to previous
performance averrage
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceOctober 26, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We understand that different products suit different customers based on your needs. In looking for something to better accommodate you, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Shorter battery than advertised, still a great buy
on November 9, 2020
Posted by: mckol
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery life shorter than advertised, but still packs in a solid 6-8 hours, sometimes 10 if you really squeeze it out. Excellent display and speed. Does get a bit hot to the touch when charging. Keyboard is fairly good. It was worth it to me to pay the price just for a solid laptop with good battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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