[This review was collected as part of a promotion.] This is my 3rd X1 Carbon and could not be happier! I just love these laptops. They are ultra light, study and reliable. Not to mention the keyboard is by far the best on the market! I am a Lenovo customer for life! and the new nano, looks pretty slick too! Keep making great products!
The thinkpad line stands out. The performance is great, the keyboard is super comfortable and the screen/resolution is very clear. This laptop is super lightweight and it looks great with the carbon fiber casing. More than that, it meets my needs and then some for my masters program. All in all, Lenovo makes a great machine.
[This review was collected as part of a promotion.] Really lightweight and well built. I replaced my 2017 X1 and I am extremely happy and satisfied with my upgrade. Especially those who travel will be happy with this too, I think!
[This review was collected as part of a promotion.] My greatest annoyances with this laptop:
1. Laptop consistently has connection issues to WiFi. None of my other laptops or devices in the house drop the connection, but this laptop drops the connection dozens of times per day.
2. Fingerprint reader works about 1/10 log-in attempts. Incredibly frustrating. I have reset it multiple times, re-installed the drivers, and every other solution offered, and it still doesn't work. If you google Thinkpad X1 finger print reader, you'll see that there are hundreds of people pointing out the same issue.
3. The laptop material is matte black and has a nice tactile feel. However, it also picks up smudges like crazy, the laptop constantly looks dirty.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 18, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For WiFi concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht101634.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Additionally, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.