Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Average customer rating
4.7
(1,926 Reviews)
Rating breakdown 1,926 reviews
5 Stars
1,561
4 Stars
276
3 Stars
32
2 Stars
19
1 Star
38
95%of customers recommend this product.
(
1,325 out of
1,397)
Customer Reviews for Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Posted by: Khamilton
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome fit for a teacher working from home. Love my new computer!
Written by a customer while visiting lenovo.com
Posted by: Hrishikesh
from Oakland CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Starts very fast and super light weight weight. Nice bright screen as well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jam B
from Alaska
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop has been everything I have been looking for. I can tell it's super high quality. Very light, sturdy, and slim at the same time. My one gripe is it isn't able to handle much gaming (although that's not at all what it was advertised for and I wasn't expecting that going in).
Written by a customer while visiting lenovo.com
Posted by: Disappointed Installer
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product itself seems quite good, and I expect to like it a lot. But the ordering process was a challenge; I had to go through the site 7 or 8 times to be sure I was ordering what I wanted . And trying to install Office 2019 on the laptop (prepurchased with the computer) was awful. It required me to do things I did not want to do and did not want to do in the order required, so I was unable to set up the PC just as I wanted. There were several versions of the directions on installation, which either were not available (send you to a page with instructions to do something that was not an option on the page) or left out steps in the process, so you were not sure if you were dong it properly or not. I was installing Office 2019 Home and Business, and it repeatedly wanted me to sign up for Office 365 in order to access to MY purchased software, and I did NOT wan on the machine at all. The process also required you to access instructions via MS Outlook which it had not yet installed on the machine, since that is part of the Office 2019 I was trying to install. Oh, and I got the email telling me how to install my Office software 5 DAYS AFTER I received my computer. Huh? And the main part of these 5-day-late installation instructions were to NOT hit the OFFICE button on the computer menu until the software was installed, as this might prevent proper installation. Well, who is going to buy a computer for a business/office machine and NOT have tried to install the program (absent any other directions) in the first 5 days by hitting the OFFICE button on the menu? Not that it should matter, since any competent adult should be able to purchase and set up a new computer without a lot of trouble, but I has BS and MS degrees in electrical engineering and have been practicing computer and communications systems engineering for 40 years; I'm really not that unfamiliar with the process! Again, I love Lenovo PCs..... I've owned them and used them since they were IBM Thinkpads, not Lenovo, but the installation, which used to be simple and straightforward, now seems much too complicated now.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Medical PPE Consulting
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer was exactly what I was expecting and needed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Johnoski
from Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product highly recommend for all my needs, would buy again
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 5, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Nebraska Land Brokers
from Nebraska
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had the X1 for a week now and I am happy with the performance so far. Only complaint I have and it my be my shortcoming but I am disappointed that the screen is not a multi-point touch screen. I assumed an updated technology in late 2020 would have the touch screen included.
Written by a customer while visiting lenovo.com
Posted by: thsiung
from walnut creek, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] the thinkpad x1 carbon gen 8 is a premium business laptop that is highly portable (2.4 lb of weight) and simple yet slick design.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com