[This review was collected as part of a promotion.] This is my 2nd x1 carbon - i really like these machines for being lightweight and powerful. Build quality is good, and the keyboard is great.
[This review was collected as part of a promotion.] For the past 20 years, I have always purchased Dell laptops for home and office uses. Maybe because I grew up in Austin, but I felt some kind of tie to them. A few years ago, work issued me a Lenovo laptop and I loved it. This purchase is my first and so far it has been great. The ThinkPad X1 Carbon Gen 8 Laptop has exceeded my expectations. It is fast for the type of work I am doing and it is a great size/weight. I look forward to using it over the next few years, and then buying a new one.
[This review was collected as part of a promotion.] Love this laptop; I have about 5 Lenovo laptops and have had 4 Microsoft surface pros. There is no comparison. Lenovo build quality, service, diagnostic software and warranty are unmatched. The screen is absolutely amazing; contrast and color depth are spectacular. Keyboard quality unmatched by any other product. I am a surgeon, software developer and system admin and this makes all my tasks a joy.
Only a few days in and I can't activate windows nor install office 365. "Activate Windows" just hangs; I've tried to reinstall Office a number of times and it just fails. Not the world's best experience. Tried all kinds of online troubleshooting tips and tools but to no avail. Likely have to restore from recovery partition and try again or return to Lenovo to get them to put a fresh disk image on it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 12, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Premium Care at https://www.lenovo.com/us/en/premiumcare.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
[This review was collected as part of a promotion.] Good laptop, great keyboard that does not tire me out. I like touch screen
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 26, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.