Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Average customer rating
4.7
(1,926 Reviews)
Rating breakdown 1,926 reviews
5 Stars
1,561
4 Stars
276
3 Stars
32
2 Stars
19
1 Star
38
95%of customers recommend this product.
(
1,325 out of
1,397)
Customer Reviews for Lenovo - 14" ThinkPad X1 Gen 8 Laptop - 8GB Memory - Intel Core i5 - 256GB Hard Drive
Posted by: M1357jz
from Houston TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] with high brightness battery drain fast less the 4 hours
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 22, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Not a Lenovo fan
from Canada
Verified Purchase:Yes
It is the worst laptop I've ever had. With 30 days I had to have it replace as it freezes frequently and no one can fix it. The replacement I got was even worst, not only it freezes the entire laptop, I can't even force shut down as it stays freezing mode. Other than that the laptop is heated up to 81%. Also it doesn't wake up after it goes to sleep, I have tried all ways to wake it but doesn't help. I had to press the pin hole for it to work again. This is the worst experience I've ever had.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 1, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Marilyn J
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Lenovo laptops. I have owned a Lenovo for years and am very satisfied. They're always reliable.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
X1 Carbon go to choice top rated business laptop
on July 6, 2020
Posted by: Kobi
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I'm biased as I have been a Thinkpad user since my first 700c. So now with the work from as the new normal, this is my choice for staff... And even the adamant Macbook Pro users are delighted with the X1 Carbon. Small footprint, light weight, and more powerful than their office desktops. Bundled with the Thunderbolt dock. Increased productivity, durable and great keyboard. Staff have expressed that being equipped with the X1 makes them feel more valued.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 10021
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall I am happy with the computer. However, the fingerprint reader rarely works (even after setting it up twice) and the Adobe reader stops responding sometimes.
Written by a customer while visiting lenovo.com
Posted by: AlexB1
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer. With a touchscreen it would be amazing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rob45542
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely lightweight and compact, laptop weights almost nothing for the features it brings.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: engels1920
from New York, NY
Verified Purchase:Yes
Great Laptop. Light and easy. wonderfully built. exceeded the expectation
Written by a customer while visiting lenovo.com