Customer Reviews for ZLINE - 34 inches - Externally Vented - Range Hood Insert - Stainless Steel
Customer Rating
3
Good value, not perfect though
on March 30, 2017
Posted by: Brandon
from Texas, United States
Pleased overall. Several of the corner welds did not hold. I purchased it almost a year before I needed it and didn't unbox it until recently. Ended up adding a few stainless pop rivets to secure the corners.
We use these inserts quite a bit and they're always consistent in build quality and appearance. Great value for what you get. Stainless baffles and LED lighting really make this have a high end look.
I bought this range hood insert a couple months ago for a remodel project. The fan is Awesome & pulls air quickly out! The draw back is the lighting is out dated & gets very hot quickly adding heat to the kitchen. They don't tell you the lights are Halogen! LED lights would be cooler & more efficient. When I Called to complain they said they would send a kit for LED lighting which of course never came. They did admit to the halogen lights were very hot so I just don't use the lights on the hood range! I had my cabinet maker make the cabinet that houses the hood range & it did work out to save ALOT of $$$$ rather than buying the entire thing on line! It looks BEAUTIFUL & I do love it just that one draw back!
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 5, 2017
Hello!
We're so sorry you never received the LED lights. We value our customer's experience and would be happy to re-ship LED lights as all ZLINE range hoods have a 3 year parts warranty. Feel free to reach out to our customer service line 1-614-777-5004 and ask for Jessica.
After putting up with noisy vent hoods for years we put in this unit with the remotely located motor. It is great in that you don't hear the motor at all. Don't get me wrong there is noise from the air movement. You can't move that much air and not hear anything but there is no motor noise.
I like the product however the lights broke within 2 months of use. Have ordered replacement bulbs. But I think the issue is the transformer. If the new bulbs don't work will have to look into a transformer replacement.
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 5, 2017
Hello!
We are sorry to hear of your issues with the lights - as all ZLINE Range Hoods have a 3-year parts warrant, feel free to reach out to the customer service line - 614-777-5004 - and ask for Jessica, to have a new transformer sent to you.
Pretty well made. The lights are excellent. The exhaust fans make plenty of noise like they are doing something, but not very impressive on fume/steam/smoke removal.