Customer reviews from zlinekitchen.com
ZLINE - 40 inches - Externally Vented - Range Hood Insert - Silver
Average customer rating
4.6
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
70
4 Stars
20
3 Stars
12
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
83 out of
88)
Customer Reviews for ZLINE - 40 inches - Externally Vented - Range Hood Insert - Silver
Posted by: Peggy
Verified Purchase:Yes
Beautiful hood. Gives a pro cook vibe to your kitchen! Very powerful blowers are the workhouse here. The dual motors may require you remove the damper inside to reduce noise. The ZLine reps were very helpful, courteous and professional in helping us with this. The lighting is lovely. Definitely recommend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Excellent Customer Service
on August 14, 2023
Posted by: Joe Dirt
I had an issue and Sandi listened to my "story", gave me clear instructions and resolved the issue within 30 minutes of my call. Nice to deal with a person and not AI !
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Excellent Range Hood
on July 17, 2023
Posted by: Corey
We used this insert to build a custom cement hood over our zline range and absolutely love it. It's very stylish and really moves the air to cut down on kitchen odors.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Jmgoot
from Virginia
Verified Purchase:Yes
My contractor had a hard time fitting it into the hood cover but overall, the hood works great and looks amazing. It is not as quiet as I thought it would be.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, July 29, 2022
Hello,
Thank you for your review. We appreciate your feedback and are happy to hear you are enjoying the performance of your range hood insert. We would love to troubleshoot any issue you may be having with the noise level. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
Thank you for your review. We appreciate your feedback and are happy to hear you are enjoying the performance of your range hood insert. We would love to troubleshoot any issue you may be having with the noise level. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
Written by a customer while visiting zlinekitchen.com
Posted by: Assistant to the RM
Verified Purchase:Yes
great quality unit, only complaint is the lowest fan setting is still quite loud. besides that top notch.
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, May 12, 2022
Hello,
Thank you for your feedback! We're sorry to hear that you may be experiencing an issue with your range hood. Sometimes, if the baffle filters are placed in the unit incorrectly, it can increase the sound of the motors. Our customer experience team would be happy to help you with this and can be reached at zlinekitchen.com/contact. We look forward to assisting you! Thank you.
Thank you for your feedback! We're sorry to hear that you may be experiencing an issue with your range hood. Sometimes, if the baffle filters are placed in the unit incorrectly, it can increase the sound of the motors. Our customer experience team would be happy to help you with this and can be reached at zlinekitchen.com/contact. We look forward to assisting you! Thank you.
Written by a customer while visiting zlinekitchen.com
Posted by: Peter T
from Canadaigua, NY
Verified Purchase:Yes
Have had this installed for a few months. Installation was straightforward and operation is good. It's a solidly built unit. This unit though is very loud. I thought my previous Sirius unit was loud, but this one puts that to shame. It sounds like the wind blowing across the frigid Tundra. I did reach out to Z-line for suggestions and they told me to flip the filters around. This made a noticeable difference because the whistling stopped, but overall the noise level didn't not diminish. With one or both of the filters removed the unit is silent. It's definitely the design of the filters. It would be nice if another filter option was available.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Posted by: Anonymous
Verified Purchase:Yes
Fan works great. Lights look good and the baffles are easy to remove and wash.
Written by a customer while visiting zlinekitchen.com
Posted by: BTidwell
Verified Purchase:Yes
Now that it is installed and functioning it seems to work great. Unfortunately, I had to replace the circuit board and the cable to the blower motor as both were defective when I received the unit. It is a little frustrating to pay preium prices and receive a unit with multiple defects. The replacements partsd were at no cost but I had 100% of the labor on me.
Written by a customer while visiting zlinekitchen.com