Customer reviews from Samsung US
Samsung - Galaxy Note20 Ultra 5G 512GB - Mystic Black (Sprint)
Average customer rating
4.8 out of 5
4.8
(114 Reviews)
Open Ratings Snapshot
Rating breakdown 114 reviews
5 Stars
103
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
1
97%of customers recommend this product. 
(
110 out of 113
)
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Customer Reviews for Samsung - Galaxy Note20 Ultra 5G 512GB - Mystic Black (Sprint)
Customer Rating
4 out of 5
4
The last and best Notes!
on October 15, 2021
Posted by: AnimeandOtherStuff
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Note Ultra 20 after many issues with my previous phone. So far, I am impressed with this stunning phone! My favorite part of the phone is the stunning visual qualities of the screen and the s-pen which makes it easier for me to edit videos more precisely compared to my fat thumbs. It is also one of the last Galaxy phones with the expandable memory port for a micro SD card which is a HUGE win for me!
This phone does have some downsides to it though, although it is mostly accessories and cosmetics. First the curved edge screen does make it hard to control the phone in my opinion. Certain functions will misread like the back and split screen functions. It is also hard to find a good quality phone case that will allow some sort of screen protector on it. Cases will peal off the screen protector which I find to be annoying. Finding a case with a build in screen is also annoying because the edges of the screen won't register some of the functions being applied when operating.
Overall though, I am enjoying this phone! The size of the screen and the pen is what hooked me!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Greatest Phone ever
on October 6, 2021
Posted by: Joskies 55
from Md
[This review was collected as part of a promotion.] Been with Apple iPhone since 2007 and as soon as the note 20 ultra came out, will never go back to iphone, once you go samsung you can't go back . Lol
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Camera
on October 28, 2021
Posted by: HereAndThere
from Centennial, CO
Expertise:Expert
[This review was collected as part of a promotion.] Love this phone. I use this phone for hockey video of my son. Still get crisp video with fast action. I love the Pro Camera and Video Camera settings. Low light pics and video are the best I've used even on the normal.settings.
Movies look great on this screen.
Screen is easy to see in bright light.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Simple enough
on October 1, 2021
Posted by: Gus one
from Flagstaff, AZ
Expertise:Beginner
[This review was collected as part of a promotion.] Good phone bad coverage, no 5g in this area. Highway
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Note series
on October 1, 2021
Posted by: Bkparque
from Santa cruz ca
Expertise:Expert
[This review was collected as part of a promotion.] Bring back note series. Fix all buttons on one side. Hate all buttons on one side. Its stupid and not intuitive.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's an ok phone
on October 1, 2021
Posted by: TeaTea
from Bayshore NY
Expertise:Intermediate
[This review was collected as part of a promotion.] The idea of this phone is great. There are glitches that I see dealing with it. I normally would have given it 5 stars as this is the only brand I buy.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Device.!
on October 15, 2021
Posted by: Samgee7
from San Bernardino CA
Expertise:Expert
[This review was collected as part of a promotion.] Ive had this for a while, at first without a case or protector for lil to over a year, my son would use it to play his toddler learning games or to observe and learn his educational shows so of coarse hes dropped it numerous of times as well as myself; ive caused some pretty hard falls but this screen overall this device has not had so much of a scratch nor crack from all its been through, Amazing right?! Unbelievable even. And its features wether its working in office needing windows microsoft or just artsy and wanting to draw create or design; are incredible completely different level coming down to it.
It brings it to life but yet so simple. I love this device! Keep up the great work!! Ill forever be sold.! Samsung Galaxy is where im at!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note is always great
on October 15, 2021
Posted by: Jgriffinarvlk
from Jacksonville, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had note phone since the 3 & 5, I can not go back to not having this as part of my phone or everyday. I am a mom of 5, I work outside the home. This alone has saved so many occasions and helped in countless times. I can pull up random keep busy drawings the kids have done off screen, and smile as you didn't even know that they had done it. You can write ✍ what is being said that in your head, yeah o can remember that...yet nope. So many great advantages and to get more and more out of such is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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