Customer reviews from ring.com
Ring - Certified Refurbished Video Doorbell 2
Average customer rating
4.6
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
682
4 Stars
204
3 Stars
54
2 Stars
9
1 Star
2
96%of customers recommend this product.
(
94 out of
98)
Customer Reviews for Ring - Certified Refurbished Video Doorbell 2
Customer Rating
5
Really gives peace of mind
on August 24, 2023
Posted by: devanm15
Love the Ring Doorbells. We bought one for our front door & one for the back because we loved them so much. Love that it detects packages on your porch!
Written by a customer while visiting influenster.com
Customer Rating
5
Good for safety
on August 24, 2023
Posted by: manuelv21
This doorbell camera is great. You are able to see anyone that’s outside your front door and you will get notifications if it detects movement. Very good for safety reasons.
Written by a customer while visiting influenster.com
Customer Rating
5
Peace of mind with the Ring doorbell
on August 24, 2023
Posted by: kristing83
I felt so much safer knowing that I had the Ring doorbell - with two little children at home and my husband frequently traveling, the Ring gave me so much comfort - even being able to communicate with the pizza man at times seemed like a piece of cake!
Written by a customer while visiting influenster.com
Customer Rating
5
Best camera for your front door
on August 24, 2023
Posted by: joharis
This product helps with staying alert to intruders or strangers coming near your door. I really like this product because it helps me feel safe.
Written by a customer while visiting influenster.com
Customer Rating
5
Phenomenal Product for Octagenarian
on August 24, 2023
Posted by: photoginthewild
We bought this for my mom for Christmas. She was not impressed upon opening it. It was met with a “oh, look at that” akin to receiving underwear when I was younger. However, once we installed it, which was super easy to do, and put the app on her phone and she can now see who is at the door before opening and if she doesn’t know who they are, she sends them on their way or just ignores it. I love the piece of mind that comes with the app as I have it on my phone as well and can see who is visiting, etc. We were able to ‘zone out’ her plants that blow in the wind in the winter so it doesn’t set it off and remove street traffic from setting it off. A true godsend in this current climate of crime. Love the Ring doorbell!!
Written by a customer while visiting influenster.com
Customer Rating
5
So good for an apartment
on August 24, 2023
Posted by: chelseam378
I got this for myself when moving to a new apartment. It is super for when you don't have a window to check who is there. A good investment for peace.
Written by a customer while visiting influenster.com
Customer Rating
4
Safety for home
on August 24, 2023
Posted by: catherined96
We use Ring for the front door. The images are clear and very detailed. Easy to set up and worth money. Great purchase my wife and I feel safer at home now that we can view the footage before we open the door and even better when we were away from home
Written by a customer while visiting influenster.com
Customer Rating
2
Didnt work right
on August 24, 2023
Posted by: maryr395
Only ever picked up what i didnt need it to, and almost never noticed people approaching the door. After only a year the battery started failing and would need constant recharging.
Response from influenster.comBy Ring, August 30, 2023
Hi maryr395.
Thank you for sharing your experience with us.
We understand how important it is to have your Ring Video Doorbell 2 capture all the correct motion events. Being able to rely on the alerts to know when someone approaches your door is an essential feature of the Ring Video Doorbell 2. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like your Ring Video Doorbell 2 is not detecting the motion you want it to. Properly positioning your device can have a significant impact on the motion it detects. The proper positioning of your Ring Video Doorbell 2 depends on a number of factors, including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, the height of the door, and more.
One of the biggest mistakes people make is mounting their Ring Doorbell 2 too high in the mistaken belief that they need to do this in order to catch people's faces.
The motion sensors in your Ring Video Doorbell 2 are designed to detect motion up to 180 degrees horizontally and from five to 30 feet outward from the fixture. They're also more sensitive to horizontal movement across the detection area than vertical movement. Mount the Ring Doorbell 2 too high, and you're more likely to catch the heat of passing cars than the heat of incoming visitors.
This article will describe how your Ring Video Doorbell 2 "sees" the world and the factors that go into good Ring Video Doorbell 2 placement: https://support.ring.com/hc/en-us/articles/115002989343-Proper-Positioning-for-your-Ring-Video-Doorbell-2.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your experience with us.
We understand how important it is to have your Ring Video Doorbell 2 capture all the correct motion events. Being able to rely on the alerts to know when someone approaches your door is an essential feature of the Ring Video Doorbell 2. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like your Ring Video Doorbell 2 is not detecting the motion you want it to. Properly positioning your device can have a significant impact on the motion it detects. The proper positioning of your Ring Video Doorbell 2 depends on a number of factors, including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, the height of the door, and more.
One of the biggest mistakes people make is mounting their Ring Doorbell 2 too high in the mistaken belief that they need to do this in order to catch people's faces.
The motion sensors in your Ring Video Doorbell 2 are designed to detect motion up to 180 degrees horizontally and from five to 30 feet outward from the fixture. They're also more sensitive to horizontal movement across the detection area than vertical movement. Mount the Ring Doorbell 2 too high, and you're more likely to catch the heat of passing cars than the heat of incoming visitors.
This article will describe how your Ring Video Doorbell 2 "sees" the world and the factors that go into good Ring Video Doorbell 2 placement: https://support.ring.com/hc/en-us/articles/115002989343-Proper-Positioning-for-your-Ring-Video-Doorbell-2.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting influenster.com