Customer reviews from ring.com
Ring - Certified Refurbished Video Doorbell 2
Average customer rating
4.6
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
682
4 Stars
204
3 Stars
54
2 Stars
9
1 Star
2
96%of customers recommend this product.
(
94 out of
98)
Customer Reviews for Ring - Certified Refurbished Video Doorbell 2
Customer Rating
5
Best ever
on May 28, 2022
Posted by: emmym3
Absolutely love this doorbell. I can see anyone coming to my door from my fridge and all my smart devices. It's great for when we are away from the house because we are able to see if any packages are dropped off and make sure they aren't stolen. It's also good to see who's coming to your door just incase it's someone with bad intentions.
Written by a customer while visiting influenster.com
Customer Rating
4
Good doorbell
on May 31, 2022
Posted by: karah70
This is a good doorbell, it can be a little sensitive at times and it takes a while to get it adjusted to the right sensitivity for you, but it is so helpful for avoiding contact with door to door sellers you never wanted to talk to anyways.
Written by a customer while visiting influenster.com
Customer Rating
5
Ring
on June 1, 2022
Posted by: staceyr64
I liked it, liked the camera, good motion detector but after a while I didn’t like how big and bulky it looked I like the app overall good product just too big for my style
Written by a customer while visiting influenster.com
Customer Rating
5
Safety First!
on June 3, 2022
Posted by: kimt106
This helped me to feel safe on those long nights when my husband wasn’t home!!! Gave such a nice picture whenever it was set off! Love this!
Written by a customer while visiting influenster.com
Customer Rating
5
cool
on June 8, 2022
Posted by: Anonymous
pretty good camera. it has the app so it connects to your phone and you can talk through it. it’s useful and remembers faces
Written by a customer while visiting influenster.com
Customer Rating
5
Great!
on June 14, 2022
Posted by: megant
We have this ring doorbell and love it. It’s great to see who comes to your door and gives you that extra sense of security.
Written by a customer while visiting influenster.com
Customer Rating
2
Foggy lens unclear pixelated images when zooming i
on June 15, 2022
Posted by: limom1
Theres a permanent fog in the lens so I cannot see very well. The video doesn’t always catch everything. I do not recommend this.
Response from influenster.comBy Alexis, Ring, July 11, 2022
Hello wendyr152,
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. The Ring Doorbell 2 is designed to bring you peace of mind with reliable performance. By using one, you should be able to connect to video within seconds, so you can see, hear, and speak to your visitors. Rest assured, our team is here to help diagnose and resolve this together.
Ring products “see” the world through a network of three linked passive infrared (PIR) sensors. These are heat sensors that detect motion by monitoring heat within the detection area. Since people are hotter than the surrounding areas, as a person enters the detection area, the heat measurements change. The motion sensors register this change as movement and send out an alert. You can review the device's Motion Settings to ensure they are set according to your needs. For example, if your Motion Frequency is set too low, your device will not check for motion as often as you'd like. Here is a helpful article that walks through steps to resolve this issue: https://support.ring.com/hc/en-us/articles/115003066906-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-2.
Ring doorbells and outdoor security cameras are water-resistant and designed to withstand normal rainfall and snow. Ring products are not waterproof and shouldn’t be submerged in water or sprayed with high pressure water. If you can, it is recommended to keep your Ring device under a protective overhang, such as a hanging roof.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your video quality and motion detection concerns.
Thank you,
Alexis with Ring
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. The Ring Doorbell 2 is designed to bring you peace of mind with reliable performance. By using one, you should be able to connect to video within seconds, so you can see, hear, and speak to your visitors. Rest assured, our team is here to help diagnose and resolve this together.
Ring products “see” the world through a network of three linked passive infrared (PIR) sensors. These are heat sensors that detect motion by monitoring heat within the detection area. Since people are hotter than the surrounding areas, as a person enters the detection area, the heat measurements change. The motion sensors register this change as movement and send out an alert. You can review the device's Motion Settings to ensure they are set according to your needs. For example, if your Motion Frequency is set too low, your device will not check for motion as often as you'd like. Here is a helpful article that walks through steps to resolve this issue: https://support.ring.com/hc/en-us/articles/115003066906-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-2.
Ring doorbells and outdoor security cameras are water-resistant and designed to withstand normal rainfall and snow. Ring products are not waterproof and shouldn’t be submerged in water or sprayed with high pressure water. If you can, it is recommended to keep your Ring device under a protective overhang, such as a hanging roof.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your video quality and motion detection concerns.
Thank you,
Alexis with Ring
Written by a customer while visiting influenster.com
Customer Rating
5
Good for added security
on June 15, 2022
Posted by: bryannafritz89
This doorbell is definitely a great addition to the house it’s nice to see who is at the door ahead of time. It’s small and can be placed anywhere that doesn’t look out of place.
Written by a customer while visiting influenster.com