Customer reviews from ring.com
Ring - Certified Refurbished Video Doorbell 2
Average customer rating
4.6
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
682
4 Stars
204
3 Stars
54
2 Stars
9
1 Star
2
96%of customers recommend this product.
(
94 out of
98)
Customer Reviews for Ring - Certified Refurbished Video Doorbell 2
Customer Rating
5
on June 7, 2020
Posted by: melissaxoanne
I LOVE our Ring doorbell! I get alerts when there is motion at the front door or when someone rings the doorbell, and I like that you can set the distance for the motion that it detects. I haven't had any problems with it since we purchased it and we've had it for almost two years!
Written by a customer while visiting influenster.com
Customer Rating
5
on June 6, 2020
Posted by: kyliess
Amazing video quality. Smart and innovative product. There is no cons! You can look at the recorded or recording videos on your phone. It’s very much affordable. I also use other Ring products around my house, it is that good!
Written by a customer while visiting influenster.com
Customer Rating
4
on May 18, 2020
Posted by: klowe07
This doorbell was the best addition to our new home. Our front door is not positioned near any windows so having this and being able to see who is at the front door is great. It makes me feel much safer. It's also great for deliveries because it records the motion so no more missing packages! This was easy to install and the app is super easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
on May 16, 2020
Posted by: 27roxystar
I really love this camera and how the image looks, easy to install and set up.i am so happy I buy this.
Written by a customer while visiting influenster.com
Customer Rating
4
on April 8, 2020
Posted by: tyannab2
Ring gets a 4/5 from me because if you own a android the app and camera doesn’t load fast and takes for ever no matter how many times they update the app . Although it does work very good , if you own a apple product and it has pretty cool features like the neighborhood chat on the app .
Written by a customer while visiting influenster.com
Customer Rating
3
on April 7, 2020
Posted by: fabulouslycurly
This doorbell could definitely be a lot better. I love being able to see live footage of my front porch or seeing who has been in my front yard while I was out. However, the lagging and delays are awful. By the time I get a notification the person is already at my door. Then they probably have rang my doorbell twice before the feed pulls up. This is so annoying. I hope the newer ones have fixed some of these issues.
Response from influenster.comBy Ring Team, Ring, June 24, 2021
Hello fabulouslycurly,
We value the experience you have with Ring, and want to ensure the Ring Video Doorbell 2 is meeting the standards it's intended to provide. It is essential to have peace of mind when it comes to your home security, and being able to activate a live video plays a big role in that. We would love to provide you with some solutions to resolve this concern.
If you are having trouble accessing Live View quickly enough, try downloading the Rapid Ring app. Rapid Ring app works in conjunction with your regular Ring app, but enables you to get notifications faster and respond faster.
Here is a link with more information:
https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.
Regards,
Marlom at Ring
We value the experience you have with Ring, and want to ensure the Ring Video Doorbell 2 is meeting the standards it's intended to provide. It is essential to have peace of mind when it comes to your home security, and being able to activate a live video plays a big role in that. We would love to provide you with some solutions to resolve this concern.
If you are having trouble accessing Live View quickly enough, try downloading the Rapid Ring app. Rapid Ring app works in conjunction with your regular Ring app, but enables you to get notifications faster and respond faster.
Here is a link with more information:
https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.
Regards,
Marlom at Ring
Written by a customer while visiting influenster.com
Customer Rating
5
on April 6, 2020
Posted by: shannonnduggan
Live the doorbell and the app you can use with it. When I’m not home I like answering the door Bella me taking to peopel through it everyone does a double take before realizing it’s coming from the doorbell. Great ring sound too and the camera is great
Written by a customer while visiting influenster.com
Customer Rating
5
on April 4, 2020
Posted by: kenyaliket
The ring app is really convenient to have. When you download the app you can get instant notifications when someone is at your door or passes by. When you tap on the notification it gives you a video glimpse. Another neat feature is that people around your neighborhood post about things going on. My app has told me that some of my neighbors had experience car break ins, so helps you be on the lookout.
Written by a customer while visiting influenster.com