Customer reviews from Newair
NewAir - Freestanding 50 Bottle Compressor Wine Fridge, Adjustable Racks , Exterior Digital Thermostat - Stainless Steel
Average customer rating
4.4
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
33
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for NewAir - Freestanding 50 Bottle Compressor Wine Fridge, Adjustable Racks , Exterior Digital Thermostat - Stainless Steel
Customer Rating
5
Great customer service
on December 14, 2020
Posted by: Marisa
from California
This is a great wine fridge. I like how compact it is, how well it works, and how many bottles fit inside of it for its size. I will say that the bottles have to go in front ways and back ways in order to fit as many bottles as advertised though. And the light with the temperature on the front… Is really bright and I live in a studio so I have to cover the light at night (but that is likely unique). Some bottles are too fat to fit in the shelves… But luckily you can remove some of the shelves in order for things to fit better. And you’re able to stack the bottles when you do that so you can still fit as money.
I will say that the unit did stop working about a month in… And this is the best part: the company sent me a new one and I put the old one in a box and they sent a Fed ex label to send it back. This was really fantastic customer service because I feel like for many companies you have to jump through a lot of hoops. I let them know that I did all of the troubleshooting tasks listed and I even measured how much electricity was in my socket. But they made it really easy. I appreciate that in a company
I will say that the unit did stop working about a month in… And this is the best part: the company sent me a new one and I put the old one in a box and they sent a Fed ex label to send it back. This was really fantastic customer service because I feel like for many companies you have to jump through a lot of hoops. I let them know that I did all of the troubleshooting tasks listed and I even measured how much electricity was in my socket. But they made it really easy. I appreciate that in a company
Response from NewairBy NewAir, Customer Service, December 15, 2020
Hi, Thank you for taking the time to leave a review on your NWC050SS00. I’m happy to hear that you are pleased with our customer service. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect Sized Wine Fridge
on July 11, 2020
Posted by: Courtney
from Dallas, Texas
This wine fridge is the perfect size! It fits perfectly under my counters and is super quiet! I love how sleek it is, and that it holds 50 bottles! I can remove shelves to allow for bigger bottles as well.
Response from NewairBy NewAir, Customer Service, July 13, 2020
Thank you for the 5-star review and for sharing your thoughts about the NWC050SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Super Sleek
on July 6, 2020
Posted by: Rdmitch
from Houston, TX
I got this just in time for 4th of July & we had a few people over to enjoy wine chilled by our new fridge. I love the ease of how you can move it, adjust the temp based off the beverage you are chilling and it’s sleek design just looks so nice in the house.
Response from NewairBy NewAir, Customer Service, July 7, 2020
Thank you for posting your comments in regards to your NWC050SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Rick1111
from Canandaigua, NY
Verified Purchase:Yes
Only issue with the product are the shelves which are a little to close to each other which make it difficult to get bottles in and out of the fridge.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NewAir Freestanding 50 Bottle Wine Fridge. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NewAir Freestanding 50 Bottle Wine Fridge. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Anne73
from Garden grove, CA
Verified Purchase:Yes
I bought this last week and was very disappointed, the product doesn't match the descriptions. It was supposed to contain 50 bottles, but the slots are so small, I can hardly squeeze in 36 bottles.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Lauren
from Portland, OR
Verified Purchase:Yes
I set this up in my "bar" corner and is such a great addition and perfect for parties! Looks great with everything and I love how much extra space it provides while keeping everything cool!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NWC050SS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NWC050SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Love This Wine Cooler!!
on August 21, 2020
Posted by: JessieDeb
from State College, PA
Pros: VERY quiet. After reading some of the reviews, I was concerned about the noise from the compressor. However, this cooler is SO quiet. I LOVE the look of this wine cooler. The stainless rim around the door makes my kitchen look sharp and professional. The shelves are very easy to take in and out. I took out the bottom two shelves so that I could stand up a few bottles of open wine.
CONS: The reason I didn't give this wine fridge five stars is because I don't care for the "locked" feature on the top where the controls are. After 20 seconds, the cooler "locks" the controls so you can't accidentally turn off the cooler and so you can't accidentally hit the temp. control and "mess up" the set temperature. BUT, what the locked feature also means is that you must unlock the controls TO SIMPLY TURN ON THE INSIDE LIGHT. Seems ridiculous to me. An "on/off" switch at the top would have been so much easier. Unlocking is not difficult. You just hold two flat electronic controls for 3 seconds and then you can turn on the inside light. But it's an add'l step that doesn't make sense to me.
CONS: The reason I didn't give this wine fridge five stars is because I don't care for the "locked" feature on the top where the controls are. After 20 seconds, the cooler "locks" the controls so you can't accidentally turn off the cooler and so you can't accidentally hit the temp. control and "mess up" the set temperature. BUT, what the locked feature also means is that you must unlock the controls TO SIMPLY TURN ON THE INSIDE LIGHT. Seems ridiculous to me. An "on/off" switch at the top would have been so much easier. Unlocking is not difficult. You just hold two flat electronic controls for 3 seconds and then you can turn on the inside light. But it's an add'l step that doesn't make sense to me.
Response from NewairBy NewAir, Customer Service, August 21, 2020
Thank you for posting your comments in regards to the NWC050SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
So Cute!
on June 8, 2020
Posted by: Lauren
from Portland, OR
I set this up in my "bar" corner and is such a great addition and perfect for parties! Looks great with everything and I love how much extra space it provides while keeping everything cool!
Response from NewairBy NewAir, Customer Service, June 10, 2020
Hi, Thank you for taking the time to leave a review on your NWC050SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair