Customer reviews from Newair
NewAir - Freestanding 43 Bottle Dual Zone Compressor Wine Fridge - Stainless Steel
Average customer rating
4.5
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
65
4 Stars
23
3 Stars
2
2 Stars
4
1 Star
1
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for NewAir - Freestanding 43 Bottle Dual Zone Compressor Wine Fridge - Stainless Steel
Posted by: K Bock
from Olive Branch Ms
Verified Purchase:Yes
We’ve only had this for a few days so for now we are happy with the purchase. It is a bit noisy, but pleased with the storage.
Response from NewairBy NewAir, Customer Service, January 5, 2021
Thank you for the review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Barb1228
from Wilmington, DE
Verified Purchase:Yes
Just purchased as a gift. Let the unit sit for 24 hours. It is cooling but the control panel is not responsive. I cannot turn off light or adjust temperatures. I registered the product but no product support that I can find.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Good wine fridge
on October 11, 2022
Posted by: Julie
from NYC
Verified Purchase:No
Good wine fridge. Had an issue with clicking noise but customer service was great and was able to send me a replacement quickly!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a star rating on your NWC043SS00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a star rating on your NWC043SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Too loud too tight
on September 6, 2020
Posted by: MGBbbnn
from California
Internal fans too loud & metal racks strip labels as rows too tightly stacked. I returned unit
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Beautiful, quiet, and functional
on August 19, 2021
Posted by: Rob A
from San Antonio, TX
Verified Purchase:No
Love our NewAir. It got delivered with the box in perfect condition. Easily unboxed and setup. Of course, wine bottles are anything but consistently sized. Larger champagnes won't fit, but I have room for them in the fridge. Pull out the racks before you try to put a bottle on them. We couldn't be happier. Thanks for a great product, NewAir.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Unit acts up but support team great
on March 7, 2022
Posted by: st helen
from Roseville, CA
Verified Purchase:No
Unit worked great for a while but started displaying error code F2 for the lower zone. Support team suggested different things to try but ultimately had to send me replacement part (display board) which I have to install myself. I have not received it yet so cannot say whether issue resolved. Only reason I'm giving this 3 stars is their support has been great. Fridge itself not too great. It's been a frustrating experience.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Preserves wine great
on January 30, 2022
Posted by: Sherry
from Los Angeles
Verified Purchase:No
Solid dual zone fridge that holds just the right number of bottles at a great price point. The use of space is very efficient... It cooled quickly and manages a full load without excess noise. I love the lights and dual zone. It perverse so all my wine collection . I'm really happy with this product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair