Customer reviews from Newair
NewAir - Freestanding 16 Bottle Compressor Wine Fridge - Stainless Steel
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
10
3 Stars
7
2 Stars
0
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for NewAir - Freestanding 16 Bottle Compressor Wine Fridge - Stainless Steel
Customer Rating
5
Awesome wine fridge
on January 11, 2022
Posted by: Dette C.
from Fremont, CA
Verified Purchase:No
I needed a smaller wine fridge that didn't take up too much space, but also holds a good amount of my wine. This was perfect for my spot. Keeps my wine at perfect temperature. The shipping was also great- very secure so nothing breaks in the process.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Shoji
from Los Angeles, Ca.
Verified Purchase:Yes
Very well made, nice size, quiet. Only complaint is that I have set the temp to 54, but it flucuates between 52-55?? Don;t know why
Response from NewairBy Newair, Customer Service, November 1, 2021
Thank you for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Best wine cooler
on September 28, 2020
Posted by: Samanthahaze
from Chicago IL
Quarantining isn’t so bad especially when you an amazing wine cooler next to you. I stored all my favorite drinks and wine. One of the best feature it isn’t loud it doesn’t sound like anything is on. It has a light which is amazing & I can control the temperature. its definitely spacious & I can pretty much put it anywhere . I absolutely love it & it’s not bulky at all.
Response from NewairBy NewAir, Customer Service, September 30, 2020
Thank you for the 5-star review and for posting your comments in regard to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Ashparis
from San Francisco
Verified Purchase:Yes
Im so happy i went with this wine fridge it is perfect for your home or apartment!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Freestanding 16 Bottle Compressor Wine Fridge.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Freestanding 16 Bottle Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Appears used and a 2009 model
on November 17, 2020
Posted by: JerseygirlAZ
from Arizona
I just received this today, 11/17/2020. I was so excited to get it but now I'm having my doubts. The bottom back of the unit is open with all the components exposed which seems very odd to me and I would think it would be a safety issue. It appears that there WAS a plastic film that covered the entire unit that had been removed which is one reason why I think it was used.
When first turning it on, it reached the set temp I set within 30 minutes. I gave it another half hour and put 6 bottles of wine in. The temp rose by 7 degrees and hasn't gone back down (it's been 3 hours).
Then, when I went to register the fridge, the serial number indicates that it's a 2009 model...WHAT??? It's now 2020.
It is also getting extremely hot on the sides. I'm thinking I may have to return this. I'm so bummed.
When first turning it on, it reached the set temp I set within 30 minutes. I gave it another half hour and put 6 bottles of wine in. The temp rose by 7 degrees and hasn't gone back down (it's been 3 hours).
Then, when I went to register the fridge, the serial number indicates that it's a 2009 model...WHAT??? It's now 2020.
It is also getting extremely hot on the sides. I'm thinking I may have to return this. I'm so bummed.
Response from NewairBy NewAir, Customer Service, November 17, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Yes
on November 24, 2021
Posted by: Michelke
from Richmond, VA
Verified Purchase:No
Today Charles restored my faith in customer service. It has been long time since I called a business and they were friendly, accommodating and made me feel it was about me, the customer. kudos to Charles. Also I have enjoyed my new air cooiker, great investment.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair