Customer reviews from Newair
NewAir - Freestanding 16 Bottle Compressor Wine Fridge - Stainless Steel
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
10
3 Stars
7
2 Stars
0
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for NewAir - Freestanding 16 Bottle Compressor Wine Fridge - Stainless Steel
Customer Rating
4
Great customer service
on December 31, 2021
Posted by: BGoody
from St. Pete, Florida
Received as a gift. Right out of the box something was wrong with the compressor. Eli, Customer Service Rep. was fantastic. She got me another one shipped out before Christmas. It works great! Thank you, Eli Happy New Year!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good product......Great customer service
on December 27, 2021
Posted by: Patsy
from Ocala, Florida
We use this for our wine cellar. It was compact and useful. We had it for 11 months then the cooling system messed up. But this company' customer service sent a replacement for free. I'm thankful to get another fridge.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your Newair Freestanding 16 Bottle Compressor Wine Fridge. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your Newair Freestanding 16 Bottle Compressor Wine Fridge. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Yes
on November 24, 2021
Posted by: Michelke
from Richmond, VA
Today Charles restored my faith in customer service. It has been long time since I called a business and they were friendly, accommodating and made me feel it was about me, the customer. kudos to Charles. Also I have enjoyed my new air cooiker, great investment.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would buy from this company again
on November 21, 2021
Posted by: Jay Famiky
from Artemis, PA
I've had this product for almost a year and it has been great. Newair stands behind their products and provides great customer service!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NWC016SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NWC016SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
I would not buy this again.
on November 14, 2021
Posted by: jim
from Houston Texas
It says you can fit 16 standard bottles of wine, and there is no way. It holds 14 bottles if they are packed in.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great wine fridge
on November 12, 2021
Posted by: Ade
from Los Angeles
I got the fridge as a gift from a friend. Love how it chills my wine bottles and I don't need to add ice which dilutes the fine. Would highly recommend.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NWC016SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NWC016SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Fridge and the Best Customer Service
on November 10, 2021
Posted by: Charlie
from Mission TX
Great fridge, I used for my beer and it works great also the best customer service. Excellent!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC016SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Seems nice but beeps all the time
on November 5, 2021
Posted by: Aa
from Los Angeles
I got this wine fridge as a housewarming present. It seems nice and keeps drinks cool however it beeps every 29 minutes or so and displays an EL sign. It's pretty frustrating because I hear it through the night.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair