Customer reviews from geappliances.com
GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - White on White
Average customer rating
4.6
(1,911 Reviews)
Rating breakdown 1,911 reviews
5 Stars
1,430
4 Stars
325
3 Stars
77
2 Stars
39
1 Star
40
92%of customers recommend this product.
(
1,466 out of
1,590)
Customer Reviews for GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - White on White
Customer Rating
5
Great features
on September 8, 2025
Posted by: Jeb7941
[This review was collected as part of a promotion.] Excellent product, easy to use. We love the control panel and the different features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Quality is sorely lacking
on September 20, 2025
Posted by: David4032
The unit works fine but, the control board overlay is terrible. It's not yet 18 months old and the overlay is once again cracking and, the griddle has much of the paint coming off (and we never used it). It's a shame that you spend all this money and can't get quality products that will actually hold up. I was a GE fan for 40+ years but, I think it's time to look at the competition. Really disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, September 22, 2025
We're sorry to see about the cosmetic issues with the control panel and griddle. We'd like to provide cleaning tips that can potentially help. When cleaning the control panel on your range or wall oven, we recommend that you use a solution of mild dishwashing liquid with warm water with a clean damp cloth to wipe the control panel. Rinse the area after cleaning with a clean damp cloth and buff dry. You can also use a solution of vinegar and water to clean the control panel. You can view tips for cleaning the griddle here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17867
Written by a customer while visiting geappliances.com
Customer Rating
4
I like what I've figured out how to use - no books
on October 1, 2025
Posted by: tlwm65
from Poolville, Texas
[This review was collected as part of a promotion.] I love the stove, but I would love to have gotten a manual with it to let me know how to operate certain features.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven Control Panel Died on 4 Year Old Stove
on November 26, 2025
Posted by: Deadoven
Stove is 4 years old and the control panel for the oven died.
Response from geappliances.comBy GE Appliances, December 1, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Save your money and well being!
on January 14, 2026
Posted by: Rozzimoto
from Connecticut
The griddle diddn't last 4 months of use. It warped and cracked. The in-warranty new griddle lasted another 5 months before the coating came off. The store where purchased gave me a new Cast Iron Griddle from a different model that fits but I can't seem to season it to make it non-stick. Lastly, the front left burner control started to feel loose and wobbily. I have an appliance repair background so I decided to tackle this myself. As I was de-constructing the cooktop I found missing or loose screws throught the whole assembly. Don't waste a single dollar on this appliance
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 16, 2026
We're sorry to hear about the griddle needing to be replaced and for the left burner feeling loose. We'd like to help. We only recommend using griddles we have confirmed for this model (JXGRILL1 and WB31X49806), as we have not tested other griddles and can't comment on the effectiveness of them. For the burner, we recommend scheduling an appointment with our Bodewell service team for assistance. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on January 24, 2026
Posted by: Jetskier
from California
We purchased what we thought was a solid midrange oven. After living with this unit for several years, all I can say is that I'm disappointed. The oven temperature seems to vary from week to week. What worked last week will now burn the same meal weeks later. The coating on the skillet has been coming off for quite some time. The touchpad overlay has been "bubbling" up since about the first year of ownership, and now the coating on that is coming off as well. I really had hoped that a GE unit would have weathered time better than this, but live and learn. The cheapie stove that came with our new home was 20 years old and held together better than the GE has.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, January 26, 2026
We’d like to address any issue you’re having with your range. For the issue with the oven temperature, we have tips about what to try if food isn’t baking or broiling as expected on page 31 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--mA7Xxdds--/4ebbb3cc2510861bbc091750ab931d36ed3e2e2b.pdf. Among other steps, you can adjust the oven temperature up to 35°F hotter or colder if you think that isn’t correct; that is discussed on page 12 of the manual.
If you’re not able to solve the issue with the temperature, please reach out to our Bodewell service team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
We’ll also be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience.
If you’re not able to solve the issue with the temperature, please reach out to our Bodewell service team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
We’ll also be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Substandard quality for the price
on February 1, 2026
Posted by: TMJesse
The front glass exploded when we were baking at 425. The control panel delaminated and doesn't always work - we have to trip the breaker. 4 years old.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 3, 2026
We would like to assist you with this range and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com