Customer reviews from swann.com
Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand - White
Average customer rating
3.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
4
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand - White
Customer Rating
1
So sad
on January 5, 2023
Posted by: Bobby B
I I bought this camera and I've had it for about a year and a half constantly have to reset it after every storm almost completely quits working at below 32°. I've had to replace the solar panel once and I've had to bring it in to charge it several times I would highly recommend spending my money on a better product even if it cost a little bit more.
Response from swann.comBy LV, Customer Support, January 9, 2023
Hello Bobby B, We are sorry to hear about your most recent experience with our product. The Operating Temperature for your product is 14ºF to 113ºF / -10ºC to 45ºC. Please keep in mind that if at any point the temperature drops below that it may impact the performance of the product. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us
LV - Swann Team
https://support.swann.com/s/
Your feedback is important to us
LV - Swann Team
Written by a customer while visiting swann.com
