Customer reviews from swann.com
Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand - White
Average customer rating
3.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
4
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand - White
Customer Rating
5
Works well for our Security!
on August 10, 2020
Posted by: traccey26
from monroe, la
Frequency of use:Daily
[This review was collected as part of a promotion.] If you are looking for a wireless security camera, this is the one you should buy! The 1080p camera shows video in a crystal clear picture! The camera is easy to charge and you can keep track of your camera and home while away with the app on your phone. It was easy to assemble and install and the camera itself is sturdy and made with durable products that make me feel like I have the best in security cameras!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Decent, but perfect
on August 10, 2020
Posted by: NinaM
from Riverside, CA
Frequency of use:Daily
[This review was collected as part of a promotion.] The images up close are fairly sharped and battery life hasn't been too bad of an issue. While the camera says that it records up to 25 ft, but I found the farther distance seems a little bit blurry. I like the app, but it was harder to set up since I am not a techy person. However, it was fairly easy for my husband to set up. The lens is fisheyed, so be prepared for that when looking at the images. I feel safer in the house knowing I have eyes outside to access through the camera app.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Excellent features
on September 5, 2020
Posted by: EnforcerMan
from Minneapolis
Frequency of use:Daily
Fantastic camera. Love the built-in siren and two way communication ability. Also has night vision which is a huge plus as I have this facing outside my front door.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great lens
on September 16, 2020
Posted by: Ggww
from Louisville ,ky
Frequency of use:Daily
[This review was collected as part of a promotion.] I have had this camera for about a month now and let me say it has great features the lens has a perfectly clear picture and it has the best motion censors that record all movements it fits perfectly indoors or outdoors great night and day vision and the app is easy to use with easy instructions for installation I recommend this product for a clear great camera that provides you with the protection you need for your property.
Written by a customer while visiting swann.com
Customer Rating
4
Great Coverage and Solar Panels make it maintenance free!
on March 20, 2021
Posted by: salty-sausage
from Sydney Australia
Frequency of use:Daily
Bought a 3 pack and installed them around the outside of the house. They work well and the solar panel works well to keep the batteries 100% charged!
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , April 1, 2021
Hello,
Thank you for reaching out to us and sharing your feedback about your most recent experience with our Wire-Free White 1080p Security Camera with Solar Charging Panel & Outdoor Stand. It is our goal at Swann to make great security solutions easy to use and affordable. We are glad to know that this has made a good addition to your home. In the event you require any further support, please know our support team can be reached 24 hours a day, 7 days a week.
Your feedback is greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback about your most recent experience with our Wire-Free White 1080p Security Camera with Solar Charging Panel & Outdoor Stand. It is our goal at Swann to make great security solutions easy to use and affordable. We are glad to know that this has made a good addition to your home. In the event you require any further support, please know our support team can be reached 24 hours a day, 7 days a week.
Your feedback is greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: JackIII
from Russell Island
Frequency of use:Daily
Verified Purchase:Yes
I have had nothing but trouble right from the start
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , December 8, 2021
Hello JackIII,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Wire-Free White 1080p Security Camera with Solar Charging Panel & Outdoor Stand. Please know that our 24-hour support team is always here to help in the event you come across an issue. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
We would like to know more about your experience and would like to ensure we have done everything possible to help further assist you. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Wire-Free White 1080p Security Camera with Solar Charging Panel & Outdoor Stand. Please know that our 24-hour support team is always here to help in the event you come across an issue. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
We would like to know more about your experience and would like to ensure we have done everything possible to help further assist you. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
1
Piece of garbage
on December 13, 2021
Posted by: Richardh
from Altoona PA
Frequency of use:Daily
Looking for an over priced faux camera? Look no further, this useless piece of garbage is just a faux camera at best. Stays connected to wifi for 10 minutes then said disconnected. Been trying for months over and over again and same thing. I have six of them and not a single one will stay connected. When it does connect it doesn't even record. Literally the only time ive needed them to work they let me down.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , December 14, 2021
Hello Richardh,
Thank you for reaching out to us and sharing your feedback Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand. Please know that the placement of the camera it’s important prior to the installation. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Together our support team can help address the issues you are currently having and provide some more information on how to fix them. We look forward to speaking with you in an effort to earn your improved rating.
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand. Please know that the placement of the camera it’s important prior to the installation. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Together our support team can help address the issues you are currently having and provide some more information on how to fix them. We look forward to speaking with you in an effort to earn your improved rating.
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Solar all the way
Verified Purchase:Yes
The thing I like about it is that being solar I do not have to change batteries.
Written by a customer while visiting swann.com