Customer reviews from geappliances.com
GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Average customer rating
4.5
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
720
4 Stars
213
3 Stars
42
2 Stars
24
1 Star
48
89%of customers recommend this product.
(
883 out of
991)
Customer Reviews for GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Customer Rating
3
Not the greatest
on May 26, 2021
Posted by: FL homeowner
from Mayo FL
The first time I used this dishwasher, it broke a glass. I was very disappointed as it was part of a set. Also, does not get the dishes clean all the time no matter which detergent I use. Not real happy with this dishwasher.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 27, 2021
Hi, Thanks for sharing your feedback. We're so sorry to hear about the glass that broke. This sounds incredibly frustrating and is not the ownership experience we strive for. To troubleshoot the cleaning issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If warranty repair is needed, here is a link for scheduling an appointment: https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate the feedback and hope you find this helpful. - Sharon@GEA
If warranty repair is needed, here is a link for scheduling an appointment: https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate the feedback and hope you find this helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
cleans great
on June 1, 2021
Posted by: steve 300
from Minnesota
easy to load and like the top knife drawer and can leave lighter things in it that might fly around.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Practical to use
on June 22, 2021
Posted by: Iruss
from Kent, Ohio
It has more advanced features than my previous unit.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Performance doesn't match features
on July 3, 2021
Posted by: MikeT32
from Chicago, IL
I have had this dishwasher for about 1 year. It does not clean as well as expected. For example, it will not remove Lip Balm on the rim of a glass; it must be washed by hand. If there is a ring around a pan from boiling liquid, it will not remove the ring. I have to make sure everything is rinsed well before I put it into the machine. A normal cycle takes 3 HOURS. Even the "1 hour" cycle takes 2 hours. My old GE dishwasher did a better job and got it done in 90 min. Fortunately, I live alone and can set the dishwasher to run overnight. Drip marks and fingerprints on the stainless steel exterior are hard to remove. The manual instructs only to use a damp cloth. This is impractical as it does not remove oil from fingerprints or food drips. The front looks continually dirty unless I use Barkeepers Friend on it, or Windex regularly.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We are sincerely sorry your dishwasher is not operating as you would expect and truly understand your frustration. For the best wash performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more questions or concerns as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
TL;DR: it's awesome! Go buy one!
on July 4, 2021
Posted by: Mom of whiners
from Ohio
Washes dishes better than my teenager and pre-teen would by hand. It does take longer than it would doing it by hand, but I don't have to listen to the constant nagging and whining about how "it's not fair". This dishwasher is much more compliant and way quieter than them and it never asks why it's not their turn. In all honesty I'm completely satisfied with how well it cleans, how quiet it really is and the fact that I can sanitize my dishes. I can only run a half load if needed and the delay option is nice too, that way it will start in the middle of the night if i need to. And now I have more time to fold laundry....
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lacks in cleaning
on July 7, 2021
Posted by: Mmgarcia
from Texas
Love the price and appearance but lacks in cleaning power
Features
4
Performance
2
Quality
4
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 8, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the functionality of your new dishwasher. We appreciate you providing us this feedback and we will pass it along to our dishwasher product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best ever!
on July 14, 2021
Posted by: INDIO_3_61
from Springfield IL
This the the third dishwasher I have bought in the last 20 years and is by far the best ever! Silverware comes out super clean with the third rack and casserole pans sparkle. Hope to get many many years of good performance!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy - Defective Design
on July 15, 2021
Posted by: POed
from Illinois
I had this dishwasher for less than 3 months and the control panel malfunctioned 2 days before 4th of July Holiday weekend. Could not schedule service for 2 weeks, so I called a local repair shop. He said that the heat exhaust location near the control panel causes it to get wet and eventually malfunction. Further, the panel is no longer available and there is no replacement option. The GE serviceman agreed with the local repair person, however he can get the panel. However, it is likely the panel will continue to malfunction periodically and require replacement. Right now, it is under warranty, so there is no cost to me, but at some point there will be a cost of parts and labor. I want a new dishwasher. This is a flawed design that will always have this issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 16, 2021
Hello- We are very sorry that you've had these issues with your new dishwasher. We can understand how frustrating this would be for you and we would like to look into this for you. We will be reaching out to you via email to get more information. We appreciate your patience in waiting. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com