Customer reviews from geappliances.com
GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Average customer rating
4.5
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
720
4 Stars
213
3 Stars
42
2 Stars
24
1 Star
48
89%of customers recommend this product.
(
883 out of
991)
Customer Reviews for GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Customer Rating
1
Issues after limited use
on March 12, 2022
Posted by: TravisCW
Dishwasher started to randomly loose power after very limited use. The dishwasher is 2 yrs old but at a vacation home, so it gets used rarely. Seems to be a common circuit board problem with many GE dishwashers. Not happy.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, March 15, 2022
Hello,
Thanks for reviewing your dishwasher. We're sorry to hear that you are having issues especially with limited use. We can understand why you would not be happy, and please know that this is not the experience we want for you.
We recommend replacing the fuse or resetting the circuit breaker, and removing any other appliances from the circuit.
We hope this helps, but if not, we recommend that you schedule service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your dishwasher. We're sorry to hear that you are having issues especially with limited use. We can understand why you would not be happy, and please know that this is not the experience we want for you.
We recommend replacing the fuse or resetting the circuit breaker, and removing any other appliances from the circuit.
We hope this helps, but if not, we recommend that you schedule service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazingly quiet
on March 12, 2022
Posted by: GG0322
from Greeneville
So quiet can't tell when it's running. Gets dishes exceptionally clean. Glasses have NO water spots. No residue on dishes. So pleased with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
good quality
on March 21, 2022
Posted by: grdane
from wichita, ks
Needed new dishwasher this looked like a good one for the price
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Dishwasher Hands Down!!!
on June 2, 2022
Posted by: MikeMel1
from Pugh, PA
We love the features of this dishwasher. The water bottle washing feature is great! We love the top rack!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lasted less than a year.
on June 3, 2022
Posted by: Bassetts1
from Lake Worth Florida
Love the features, does a great job cleaning. But, as other reviewers have said, the steam vent is positioned so that it vents on the top mount controls.
Response from geappliances.comBy Mike@GEA, GE Appliances, June 7, 2022
Greetings,
Thank you so much for providing your comments to us about this dishwasher. We're quite happy to hear that you love its features and it cleans well. Your concerns about the vent location have been noted and will be shared with our design team for future consideration. Thanks for choosing GE. Mike@GEA
Thank you so much for providing your comments to us about this dishwasher. We're quite happy to hear that you love its features and it cleans well. Your concerns about the vent location have been noted and will be shared with our design team for future consideration. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Top rack never gets clean
on July 29, 2022
Posted by: Shane6272
from Minnesota
The bottom rack of our dishwasher seems to work great but the top rack only cleans about half the dishes and almost none of the glasses or cups get clean, they frequently are more dirty after the wash than before, it looks like grains of the cleaning powder from the cascade platinum pod plastered on the inside of the glasses and cups. It doesn’t seem to make a difference if the filters have been cleans
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 4, 2022
Hi there, thank you for reaching out with this concern. We can definitely imagine how frustrating it would be to deal with the top rack not getting your dishes as clean as you would expect, and we are so sorry for the frustration this has caused for you.
Washing performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Boost Wash Temp" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf - We would also advise that you check out the loading guide for the top rack to get optimal performance. This can be found on page 12 of the manual, linked above.
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Washing performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Boost Wash Temp" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf - We would also advise that you check out the loading guide for the top rack to get optimal performance. This can be found on page 12 of the manual, linked above.
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Goes to sleep and will not wake until you cycle pw
on October 20, 2022
Posted by: Clsmithjr56
from North Carolina
Can review until it works. There is no start switch on this
Model
Model
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 21, 2022
Hello,
We're terribly sorry that you're having trouble getting your dishwasher started. We know how frustrating this must be. We'd like to help! The start button on this model is located at the top of the door, on the right side.
If you'd like, take a look at the "Getting Started" tips on page 5 of the Use and Care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf. The start button must be pushed before you close the door, and the door must be closed within 4 seconds for the dishwasher to start properly.
If you try these tips and are still unable to get your unit started, please take advantage of your one-year warranty by calling 1-800-432-2737. We're certain a technician will be able to get this issue resolved for you. Let us know if you have additional questions.
Kacie@GEA
We're terribly sorry that you're having trouble getting your dishwasher started. We know how frustrating this must be. We'd like to help! The start button on this model is located at the top of the door, on the right side.
If you'd like, take a look at the "Getting Started" tips on page 5 of the Use and Care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf. The start button must be pushed before you close the door, and the door must be closed within 4 seconds for the dishwasher to start properly.
If you try these tips and are still unable to get your unit started, please take advantage of your one-year warranty by calling 1-800-432-2737. We're certain a technician will be able to get this issue resolved for you. Let us know if you have additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this dishwasher
on November 29, 2022
Posted by: Jejam89
from Rosemount Ohio
I love this dishwasher, the different options and features you have to choose from, the 3rd rack on top and the two sprayers inside allows for much more clean dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com