Customer reviews from geappliances.com
GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Average customer rating
4.5
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
720
4 Stars
213
3 Stars
42
2 Stars
24
1 Star
48
89%of customers recommend this product.
(
883 out of
991)
Customer Reviews for GE - Top Control Built-In Dishwasher with Plastic Tub, Sanitize Cycle, Dry Boost, 50dBA - White
Customer Rating
1
Hasn’t cleaned properly since day one.
on April 14, 2023
Posted by: Crud on glasses
from Michigan
This is the WORST dishwasher we have ever owned since DAY ONE! It doesn’t clean the top rack of dishes. It leaves a film of crud on the glasses and then bakes it on so you have to soak and hand wash off the debris. It also leaves what looks like soap on the glasses. Lord only knows what chemicals were ingesting because this is obviously not cleaning properly. We’ve checked the water temp, the water softness, everything suggested and it’s got to be this piece of junk dishwasher, because everything on our end is correct. I so wish I would have carved time out of my busy day to return this piece of junk when I had the chance. We’re looking for another dishwasher now, and it’s NOT going to be a GE. The high reviews have to be fake because this is a piece of junk.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 17, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing issues with operation. We know how frustrating this must be. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing at best.
on May 5, 2023
Posted by: Megan149
from Pittsburgh PA
We got this dishwasher in May of 2021. I was excited as it checked all the boxes...or so I thought.
It's now May 2023.
The water bottle attachment was a huge deal for us, as we have athletic kids. We disconnected it once to wash a larger dish, and the plastic broke when we tried to put it back on.
The control panel cover popped off a few months ago. We tried like crazy to get it back on, but it never did clip back on again. Despite our best efforts, it just wouldn't stay.
The filter was difficult to clean out. The seal along the door has started to be less than stellar, and despite using it daily and wiping it down often, the seal has started to grow a mildew along anything rubber.
And last week, mid-cycle, the dishwasher flat out died. It stopped running, and I thought the circuit breaker had tripped. Nope. All of the electronics in the dishwasher had just...quit.
It's now May 2023.
The water bottle attachment was a huge deal for us, as we have athletic kids. We disconnected it once to wash a larger dish, and the plastic broke when we tried to put it back on.
The control panel cover popped off a few months ago. We tried like crazy to get it back on, but it never did clip back on again. Despite our best efforts, it just wouldn't stay.
The filter was difficult to clean out. The seal along the door has started to be less than stellar, and despite using it daily and wiping it down often, the seal has started to grow a mildew along anything rubber.
And last week, mid-cycle, the dishwasher flat out died. It stopped running, and I thought the circuit breaker had tripped. Nope. All of the electronics in the dishwasher had just...quit.
This is one time I do wish maybe I had gotten an extended warranty because I'd expected so much more - like maybe at least 5 years instead of not even 2?
We will not be purchasing a GE dishwasher again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 8, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your dishwasher.
We know you had high expectations for this appliance and were let down by the ongoing issues with the unit. It's understandable to feel frustrated after spending a significant amount of money on a dishwasher that has not lived up to its promises.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your dishwasher.
We know you had high expectations for this appliance and were let down by the ongoing issues with the unit. It's understandable to feel frustrated after spending a significant amount of money on a dishwasher that has not lived up to its promises.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on December 3, 2023
Posted by: Condo123
from Indiana
Would not recommend. Stopped working after 3 years. The seals came off and overall just a junky appliance.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, December 12, 2023
Hey there - We sincerely apologize for the inconvenience you've faced with our dishwasher, and we appreciate your honest feedback. It's disheartening to hear about the issues you've encountered, such as the seals coming off and the overall performance concerns. We'd love the opportunity to see if we can help and we've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience. We look forward to speaking with you soon. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Great until it started leaking
on March 19, 2024
Posted by: jwsam
Had this thing for just over three years. It seemed to be working great until the motor started leaking and caused water damage to the floor underneath and in front of the washer. Avoid this one like the plague.
Response from geappliances.comBy Adrian, GE_Appliances, March 20, 2024
We are so sorry that your motor started leaking causing water damage to your floor. We are more than happy to help, and we recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
This dishwasher sucks
on December 23, 2020
Posted by: PamLea
from Rutherfordton nc
It sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 20, 2021
Hello PamLea,
Thank you for your feedback. We're so sorry to hear that you are not satisfied with your dishwasher. We want to make sure that you have the best experience possible. If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
Thank you for your feedback. We're so sorry to hear that you are not satisfied with your dishwasher. We want to make sure that you have the best experience possible. If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Will NOT dry my dishes
on December 26, 2020
Posted by: kharley
from Alabama
Very disappointed with the performance of this dish washer have loved and purchased GE products when ever possible NOT happy with this purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 11, 2021
Hello kharley - Thank you for your review. We appreciate your loyalty! We can certainly understand your concern regarding your dishwasher drying issue. We apologize for any inconvenience it has caused and we are happy to assist you.
It may be helpful for you to review the following link for possible correction of the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of the suggestions mentioned in the provided link resolve the situation, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Olga@GEA
It may be helpful for you to review the following link for possible correction of the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of the suggestions mentioned in the provided link resolve the situation, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Washes Great
on March 22, 2021
Posted by: maberts
from Maryland
Love this dishwasher. Only thing that is different than others I considered is that to lower or raise the top rack, you need to physically pull it out. Other models have handles that click to move up and down. Otherwise, I am getting really used to the top 3rd drawer for small things and utensil. I also like that the digital display tells you roughly how much time is left on the cycle.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, March 29, 2021
Hey there, we're so glad to know you're loving your new dishwasher! We're wishing you the absolute best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher
on February 16, 2022
Posted by: Cybrguys
from Cedartown Ga
Purchased this dishwasher to replace and old one this dishwasher does a great job cleaning my only confusion bis the 3rd rack its too small for anything but over all a great dishwasher
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com