Customer reviews from hp.com
HP - ENVY x360 -2-in-1 15.6" Touch-Screen-Laptop - AMD Ryzen 5 4500U - 16Memory - 256 Solid State Drive - Black
Average customer rating
4.5 out of 5
4.5
(93 Reviews)
Open Ratings Snapshot
Rating breakdown 93 reviews
5 Stars
66
4 Stars
14
3 Stars
7
2 Stars
4
1 Star
2
89%of customers recommend this product. 
(
55 out of 62
)
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Customer Reviews for HP - ENVY x360 -2-in-1 15.6" Touch-Screen-Laptop - AMD Ryzen 5 4500U - 16Memory - 256 Solid State Drive - Black
Customer Rating
4 out of 5
4
I love it
on July 17, 2020
Posted by: Keyan
from Batesville, AR
Verified Purchase:Yes
I’ve had this computer for a few weeks and I love it. I love that there’s a kill switch for the webcam (something I always kept covered when not in use on my previous computer). The processor is great as far as I can tell. My only complaint is that there is no warranty offered that covers this model
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Some issues, overall pretty good
on October 26, 2020
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Coil whine and the keyboard light piping is not a solid glow, so you see a bunch of little dots underneath all of the letters. You have to look at a certain angle to avoid seeing this while typing. It is pretty annoying.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
overheats every night
on October 29, 2020
Posted by: Anonymous
from Honolulu
Verified Purchase:Yes
Really disappointed with this, overheats every night with processor running but screen sleeping. Wont wake up needing a reboot to get the fan running. Plenty of ventilation, but hot enough to burn skin, or the house down.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great
on November 3, 2020
Posted by: Anonymous
from California
Verified Purchase:Yes
Perfect and excellent performance and features !!!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great buy for a great price
on November 3, 2020
Posted by: A Jule
from New York
Verified Purchase:Yes
Functions well. The touch screen is a great feature and the speed is up to par. Would definitely purchase again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
nice display. shuts down in middle of use.
on February 12, 2021
Posted by: larryo11
from lake havasu city, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] i will be in the middle of checking emails or look at website and is closes.
Features
4 out of 5
4
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
A bit to be desired
on August 1, 2020
Posted by: hambonz2
Verified Purchase:Yes
Been using the device for a couple of weeks now and there is good and bad. Neither good nor bad is the price of this device fell mostly inline with other comparable devices not purchased off of bargain sites.
Good- The device is very fast with the AMD Ryzen 7. New out of the box it can definitely handle running several pieces of software without issue. We will see what happens as the laptop ages. The keyboard has 2 levels of lighting. I have not explored where this might be of use but nice to have the option. The fit and finish is nice overall but has some short falls. The laptop has a nice slime design but is heavier than one would expect.
Bad- The screen wobbles back and forth with any movement of the device. Typing this review my screen is bobbing. If the table or work area where the laptop sits is bumped or jostled it will definitely move. This could get annoying for sure. The glare on the screen is almost unusable by a window with even moderate light coming in. I do not think I will even venture outside to test.
I will have to continue to use this device longer to give an accurate evaluation of the overall functionality and reliability. Such as does the battery last while working or watching videos. I do believe I will be happy with my purchase.
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Not one complaint
on October 24, 2020
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I love this laptop. I saw some complaints about the screen, but there is literally no issue. I absolutely recommend this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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