Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning and Power Boil Burner
Average customer rating
4.6
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
835
4 Stars
179
3 Stars
41
2 Stars
17
1 Star
22
93%of customers recommend this product.
(
915 out of
982)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning and Power Boil Burner
Customer Rating
1
cooking grates
on May 14, 2023
Posted by: Dmrass
from Tucson , AZ
the cooking grates finish is coming off ( see photos ) not acceptable .
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 15, 2023
Hello,
We appreciate your firsthand account of your experience with the unit. We're so sorry to hear that cooking grates are discoloring.
Please see the following link for the next steps you can take to correct this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17275
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
We appreciate your firsthand account of your experience with the unit. We're so sorry to hear that cooking grates are discoloring.
Please see the following link for the next steps you can take to correct this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17275
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven turns itself on and off- DO NOT BUY!!!
on September 16, 2023
Posted by: Clnst5
from Heidelberg PA
I have had my stove for just about 1 year. It has needed repaired three times for turning itself on and off multiple times. Tonight it just turned itself on after I used the broiler and turned everything off. I walked in to clean up after dinner and the bake setting was turned on at 170 degrees. It took me 10 times to hit cancel for it to turn off completely. I would hit cancel and it would restart. I am at the point of contacting the BBB and the PA attorney generals office to apply for the lemon law. This stove although aesthetically pleasing, sucks!!! Thus is a fire hazard. Buyer beware.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 19, 2023
Hello - Thank you so much for taking some time to connect and share your review. We are really sorry to hear about the multiple issues that you have noticed with this range. That is not the kind of experience we expect from this model.
We're going to have one of our agents get in touch over email, this way we can gather some information and provide some guidance. If you don't notice a message soon, we recommend checking your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We're going to have one of our agents get in touch over email, this way we can gather some information and provide some guidance. If you don't notice a message soon, we recommend checking your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven performance issue
on November 12, 2023
Posted by: Gurney823
from WI
This gas / oven range has a serious design flaw. Oven locks up / acts erratically when in use, particularly at higher temperature usage such as when using the broiler. The control board is not properly protected and is subjected to the high heat temps exhausted by the oven. Attempts to repair twice. Warranty expired and GE not standing behind their product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 14, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances gas range. We are sorry to hear that the oven locks up erratically when in use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances gas range. We are sorry to hear that the oven locks up erratically when in use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
GE stove
on November 26, 2023
Posted by: Broke stove
from Rochester ny
It broke in one year . Oven will not turn on and it’s only one year old , never had a stove break in one year.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 30, 2023
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your oven stopped working.
For the best assistance with this, we definitely recommend taking advantage of your warranty. We can get a technician out to check everything and get it fixed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your oven stopped working.
For the best assistance with this, we definitely recommend taking advantage of your warranty. We can get a technician out to check everything and get it fixed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful oven!
on January 7, 2024
Posted by: Do not buy GE oven
Oven turns off while trying to bake. We already had the panel replaced after 1 year and it’s been happening even more since. It’s awful, can’t plan any meals. No way you could bake a turkey. Do not buy GE!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 16, 2024
Greetings! We appreciate you taking the time to leave us a review. We are so sorry to hear that your oven is not operating as designed. This is in no way the consumer experience that we strive for, and we recommend scheduling service again with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being a part of the GE Appliances family, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Thank you for being a part of the GE Appliances family, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Oven not staying on
on January 14, 2024
Posted by: Anonymous
Control panel mother board for the oven went out before 1 year. Other customers with the same product have also confirmed oven issues within the first year.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, January 24, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your range oven stopped working.
For the best assistance with this, we recommend taking advantage of your warranty. We recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your range oven stopped working.
For the best assistance with this, we recommend taking advantage of your warranty. We recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice range
on January 23, 2024
Posted by: ShelleyB
from Odenton MD
Just got it delivered today, so cannot speak to longevity and the like. The unit was a little deeper and higher than I anticipated--the pipes in the back took up room-- so it sticks out a little, but overall it looks nice and seems to work well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Top Notch! purchase
on February 19, 2024
Posted by: BRobi
from Perry, Mi
First new oven/stove since we built this home 22 years ago. Looks great. Works great. Love the griddle. We are in the transition of going from white to sterling with all our appliances....and this was round 1.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com