Customer reviews from biobidet.com
Bio Bidet - Ultimate BB-600 Advanced Bidet Seat - Round White
Average customer rating
4.7
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
173
4 Stars
29
3 Stars
5
2 Stars
4
1 Star
6
92%of customers recommend this product.
(
183 out of
198)
Customer Reviews for Bio Bidet - Ultimate BB-600 Advanced Bidet Seat - Round White
Customer Rating
1
Good product, cheap materials
on February 5, 2022
Posted by: JustKansas
from Kansas
I’ve had mine for about 4 months. We absolutely love it. Great design, great functionality, but the lid and seat have cracked.
We had it professionally installed, my wife and I are not obese, we haven’t stood or set anything heavy on it. I’m not sure what has caused the failure point
We had it professionally installed, my wife and I are not obese, we haven’t stood or set anything heavy on it. I’m not sure what has caused the failure point
Written by a customer while visiting biobidet.com
Customer Rating
3
Something changed
on April 19, 2018
Posted by: markc
from iowa
I purchased a BB600 about a month ago. This is my second one. The first I had for years and was very happy with it. It seems the present version of the BB600 has a few more features on it but it does not come with the more powerful center stream function which is the reason I re-purchased the BB600. Knowing this, I would not purchase this model again.
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
3
Okay, but needs some redesigning
on September 7, 2020
Posted by: momzanurz1525
from bethlehem, ny
After experiencing our first-ever bidet while vacationing in Hawaii, my husband got this for me for Christmas. I take medication which results in a lot of flatulence and occasionally liquid bowel movements, so I am delighted to have a more civilized way to clean up than toilet paper. The Bio-Bidet Ultimate BB-600 works as expected. I appreciate the warm seat in the winter and the warm water cleaning. I find the air-drying feature to be useless (unless I have 15 minutes to wait to dry). I dislike the attached control panel and would prefer a remote. It is too hard to see the controls, although over time, I have learned where they are by touch. I think the plastic is very flimsy and dislike that the toilet seat cover can no longer be used as a temporary shelf in my very small half-bath.
My primary issues with the BB-600 involve the posture in which one must use it. It is necessary to sit forward on the seat and since the back of the seat angles upward, it aims waste at the back of the toilet, rather than straight down into the bowl, where the water is. For someone with the above issues, it results in a mess after each use. Not only is the toilet bowl flecked with waste, the outside of the (still retracted) spray unit also gets splattered. I feel like I'm making a second career out of cleaning the thing.
Directions also say to clean the unit (and the toilet) using no cleaning products, only a "damp cloth". NO WAY! I'm an RN and do not clean any of my three bathrooms using a "damp cloth".
The basic idea behind the BB-600 is wonderful, but a redesign is indicated to make it a more practical product.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, September 9, 2020
Hello,
Thank you for sharing this information. We would be happy to discuss what approved products you can use on your bidet along with tip on how to use and clean it. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We would be happy to discuss what approved products you can use on your bidet along with tip on how to use and clean it. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
2
Great until it stops working
on November 16, 2018
Posted by: UHussein
from Virginia
I bought two of them a couple of years ago and they didn’t work great for the beginning but oddly enough both started to have problems at the same time I decided to ship one of them back to the company for repair which they did that for months later I run into the same problem, shipping and communication wise big pain
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
1
It works OK
on May 10, 2020
Posted by: NotThatHappy
from Jackson, TN
I got the Biobidet LW-1000. It fit great on my Kohler tank toilet. No issues with installation. The manual has everything written in small letters and pictures are small also. Hard to see. Needs improvement.
I was expected lots of water and front and back nozzle. Well, I got little amount of water and only one nozzle on the back.
The nozzle moves toward the center of the toilet, but not enough to take care of cleaning all female parts. Maybe if there was more water pressure, this could be achieved.
The nozzle has the function to rotate sideways a bit to clean a wider area, but the change is very minimal for the low water pressure.
Is it worth the money? Not.
This company need major review of the design to provide significant more amount of water.
I do have tons on water pressure on the toilet water source. This bidet reduces it to below a minimal.
In the lack of toilet paper, it will be better than nothing.
But like I said before, if I knew that the amount of water would be just a tiny little stream, with no pressure whatsoever, I would not have bought it.
Maybe their luxury models are better?
I was expected lots of water and front and back nozzle. Well, I got little amount of water and only one nozzle on the back.
The nozzle moves toward the center of the toilet, but not enough to take care of cleaning all female parts. Maybe if there was more water pressure, this could be achieved.
The nozzle has the function to rotate sideways a bit to clean a wider area, but the change is very minimal for the low water pressure.
Is it worth the money? Not.
This company need major review of the design to provide significant more amount of water.
I do have tons on water pressure on the toilet water source. This bidet reduces it to below a minimal.
In the lack of toilet paper, it will be better than nothing.
But like I said before, if I knew that the amount of water would be just a tiny little stream, with no pressure whatsoever, I would not have bought it.
Maybe their luxury models are better?
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
5
Just what I've wanted for years!
on April 16, 2021
Posted by: arati
from Seattle, WA
I love the features! Especially the oscillating motions, the warm water, the heated seat and the ease of operating. My only (small) complaint is that the seat is uncomfortable to sit on, and the drying function is weak. It's perfect for our small bathroom too.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
2
Good features, cheap seats
on September 28, 2020
Posted by: Kiki2020
from Brooklyn, NY
I bought an elongated and a standard seat, one month apart. Both seats cracked in the same spots 1 year later. The lid on the standard seat comes right off, have no idea how that cracked on both sides. The soft close stopped working on both around 4 months. Overall I give it 3 stars because the features are great.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, September 28, 2020
Hello,
Thank you for sharing this information about your bidets. We would be happy to help you resolve these issues right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information about your bidets. We would be happy to help you resolve these issues right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Terrific
on April 29, 2021
Posted by: Thee
from San Diego
Since we start using this toilet seat we can tell the difference from too much work of cleaning to all in one time cleaning. We never had this experience.
Love the design and feel the better living than before. Thanks for making our family happier life!!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com