Customer reviews from sharkninja.com
Ninja - Foodi NeverStick Premium 2 1/2-Quart Saucepan with Glass Lid - Gray
Average customer rating
4.8
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
187
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
4
96%of customers recommend this product.
(
178 out of
185)
Customer Reviews for Ninja - Foodi NeverStick Premium 2 1/2-Quart Saucepan with Glass Lid - Gray
Customer Rating
3
on July 11, 2024
Posted by: Lascha
Loved it at first but it is starting to peel on the inside right after the warranty wore out.
Response from sharkninja.comBy SharkNinja, July 16, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear your cookware is peeling. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear your cookware is peeling. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
LOVE ❤️
on August 13, 2024
Posted by: Joemack10
I love my Ninja cookware and knife set! I'm still waiting on a knife replacement!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not impressed
on August 21, 2024
Posted by: JpInNC
from Charlotte NC
Gender:Male
Cookware is great when new. But with daily use, it doesn't last. Ninja's warranty is good and they replace the damaged items...however, twice now, when I filed a warranty claim on a certain sized pan or pot, they sent me a replacement that was not the same size. That is disappointing as I have a pan so big it won't even fit on my cooktop.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 17, 2024
Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
replacement
on September 12, 2024
Posted by: Thien
from texas
Gender:Male
this replacement looks much more different from the original. Will see if the coating last.
Response from sharkninja.comBy SharkNinja, September 20, 2024
Hello,
Thank you for taking the time to leave a review.
We're sure you will enjoy the replacement saucepan. If you need any help with this, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sure you will enjoy the replacement saucepan. If you need any help with this, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Do it
on October 16, 2024
Posted by: ondriap
Cannot say enough good things about Ninja pots and pans. They heat evenly and quickly. They have a nice weight and clean up quickly. They are also dishwasher safe if needed. Never going back to other brands!
Written by a customer while visiting influenster.com
Customer Rating
5
Great Pan
on November 21, 2024
Posted by: CASJAS
from Valdosta, Georgia
Gender:Male
I have other Ninja pans and love them. They are easy to clean and food does not stick. Read the directions before using. Let the pan heat up before adding food.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Truly non-stick
on December 8, 2024
Posted by: Jem1066
from North Carolina
Gender:Female
Love all of my non-stick pots and pans! Easy to clean and cooks very well on a lower heat setting.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Bubbling and chipping.
on January 19, 2025
Posted by: TommyL
from Minnesota
Gender:Male
Like the other 1 star reviews...I will be a little more fair. The stock pot works great for up to a year, then the bottom starts flaking and bubbling. I've had them replace this 3 times now. I'm tired of going through the process of taking to someone in a call center and then having them send another one. It's just not worth it anymore when you can get another cheaper stock pot that won't do this ever.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 22, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having flaking and bubbling issues with your pan. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products
another try in the future.
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having flaking and bubbling issues with your pan. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products
another try in the future.
Written by a customer while visiting sharkninja.com