Customer Reviews for ZWILLING - Clad CFX 10-pc Stainless Steel Ceramic Nonstick Cookware Set - Silver
Customer Rating
2
Non-stick is chipping
on December 28, 2024
Posted by: Jb169
Each piece of this 6 piece set has started chipping after about 2 years of use. I hand wash each piece and use non stick utensils (when the description says these can handle metal utensils and dishwasher). I bought this set based on the ease of use and versatility that was described, but the non stick coating is very poor quality.and since this was a gift on my wedding registry I don’t have an invoice I can reference for warranty.
I just received my new pan set about a week ago. I used the Dutch over for the first time and noticed chips around the rim after the first use. I was surprised to see these little chips from just one use.
Response from Zwilling.comBy Consumer Relations, February 24, 2025
Thank you for your review and for your feedback. We appreciate all reviews, and we are sorry to hear about your experience as this is not common. We’re extremely proud of our Clad CFX, the Ceraforce XTREME ceramic nonstick, has a revolutionary coating that is 50% longer lasting and 3x more durable than our previous nonstick. Please do not hesitate to reach out to our customer service team for assistance. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated representatives are available to assist you in any way possible.