Customer reviews from zerowater.com
ZeroWater - 5-Gal Water Cooler Filtration System - blue, white
Average customer rating
4.4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
52
4 Stars
12
3 Stars
5
2 Stars
0
1 Star
6
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for ZeroWater - 5-Gal Water Cooler Filtration System - blue, white
Posted by: Henry R
Length of ownership:1 month
Verified Purchase:Yes
This product was easy to put together. The design is nice. Fit in to my existing water dispenser. This unit has been used by one person for an entire month and the TDS test reading was still at 000! My residential water runs over 400 TDS, so the filters are of high quality! The only issue with this product is the capacity. I am only able to put 3 gallons in at a time. There is a maximum water level on the tank. This maximum water level only allows for 3 gallons to be available for use. Disregarding this guideline would allow the container to hold 5 gallons.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: shp970
Length of ownership:1 month
Verified Purchase:Yes
I’m very happy with Zerowater! I just bought my second system, the other one lasted 15 years or more! I like that I’m not contributing to plastic bottle waste and use my own water! The new shape is fun!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3
Love Zero Water when it works
on June 5, 2024
Posted by: bgsmith
Length of ownership:1 year or longer
We have been using Zero Water filters for over a year now and we love it when it works...always have to bang/tap the unit to get rid of the air bubbles after filling top reservoir or the water will not flow through the filter. Hopefully they figure this issue out.
Response from zerowater.comBy ZeroWater Team, June 6, 2024
We certainly apologize for the continued frustrations with the filters, typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock. If you do not clear all of air from the filter this issue will continue to compound itself over and over. Also never fill the reservoir directly from the faucet or spigot from your sink as this is naturally aerated and will force air down inside the filter. It is best to fill the reservoir with a large glass or measuring cup and pour into the corner of the reservoir away from the center of the filter. If there is ever a filter that simply just will not fix itself when the aforementioned trouble shooting steps have been followed we are more than happy to replace that filter. Again, we apologize for any inconvenience this may cause.
Written by a customer while visiting zerowater.com
Customer Rating
5
Love This Filtration System
on February 14, 2019
Posted by: Beagleland
Length of ownership:1 year or longer
We had "Spring Water" delivered (in the 5 gallon bottles) for over ten years. We had to wait for the deliveries, then we were were always dragging bottles in and out...lifting them on to the cooler....storing all those bottles. Then, I ran across this system to use on our existing cooler. It was simple to attach, the water tastes great, it's cooled through our own cooler and there are NO MORE BOTTLES !! Life is so much easier. The cost is about 1/4 of what we were paying for water that was likely not to be as healthy. If you are considering purchasing the Water Cooler Filtration System -- stop thinking about it and just order it.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Nancy Sue
Length of ownership:1 year or longer
Verified Purchase:Yes
This system holds 21/2gallons of filtered water. It is easier to store on a stand than the pitchers that take up counter space. The jug and stand are sold separately. We bought this for grand daughter ad she is on well water. We purchased ours 8 years ago. We clean the unit and change filter every 2 to 3 months as needed. I highly recommend this product but it does need a stand and stone crock jug.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
If we drink it... it's filtered by Zero
on November 26, 2019
Posted by: KJHOTWHEELs
Length of ownership:1 year or longer
I have used Zero water cooler dispensers for more than 15 years now. I use a ceramic water jug instead of a cooler. In my home if we drink it it's filtered by Zero. My grandson wants one in his room. A great start for the next generation. Thank you Zero water.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3
Inconsistent
on December 22, 2020
Posted by: Jbh6
Length of ownership:1 year or longer
We’ve bought many filters in the past but the current batch either stops flowing or flows intermittently. Have tried banging them to remove air blockage, punching holes in top and widening hole in the bottom, all with mixed results. For the price, these things should have better quality control
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, December 22, 2020
Thank you for your feedback. I have shared your email with our quality control team. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting zerowater.com
Customer Rating
5
Part of my household.
on October 17, 2019
Posted by: Tekken
Length of ownership:1 year or longer
I've had this unit for years and I can't imagine my kitchen without it. Our Florida water has over 300 PPM disolved solids and Zero after the filters. All of our drinking and cooking water goes through our water cooler filter. I've also given up bottled water since the Zerowater tastes so much better.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com