Customer reviews from zerowater.com
ZeroWater - 5-Gal Water Cooler Filtration System - blue, white
Average customer rating
4.4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
52
4 Stars
12
3 Stars
5
2 Stars
0
1 Star
6
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for ZeroWater - 5-Gal Water Cooler Filtration System - blue, white
Posted by: Andrew Schmitt
Length of ownership:3 months
Verified Purchase:Yes
It works great. It was not hard to install and its very much a fill up and forget about it type top. The only downside that I have is if you are trying to fill up a pitcher, it takes a while due to the small outlet hole. Other than that its great and easy for the kids to be able to get their water.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3
Broken bottom not good 😟😱😭
on May 13, 2024
Posted by: Sarah M
Length of ownership:1 year or longer
Love the water but expensive to repair this cooler
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, May 16, 2024
We are sorry to hear your bottle system has broken, please contact customer service and if a replacement can be sent we will most certainly do that for you. If you have a unit that is more than a few years old and we no longer carry that specific version we can offer you a new model at a significant discount. customerservice@zerowater.com or 1-800-503-2939
Written by a customer while visiting zerowater.com
Customer Rating
4
TAP BROKE
on October 1, 2025
Posted by: Patty 1954
Length of ownership:1 year or longer
Refrigerator flooded with FULL 23 cup dispenser!!! 😢
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, November 4, 2025
Sorry to hear of the issue with your dispenser. Please call our Customer Service Team at 800-503-2939, we will be happy to assist.
Written by a customer while visiting zerowater.com