Customer reviews from zerowater.com
ZeroWater - 30-Cup Glass Beverage Dispenser with Wooden Base - white/ brown
Average customer rating
3.2
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
4
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for ZeroWater - 30-Cup Glass Beverage Dispenser with Wooden Base - white/ brown
Customer Rating
5
OVERALL PRODUCT SATISFACTION
on August 5, 2020
Posted by: Johnny T
Length of ownership:1 year or longer
We have the 30 cup Ready pour unit that we keep refrigerated. The unit fits perfectly on one side of a second shelve in the fridge, leaving ample space for storage on the shelf. We did have a couple of failures with the plastic spicket, but ZERO Customer Service, expeditiously shipped a replacement unit. So far the product has performed trouble free and the water is astonishingly refreshing. We refuse to drink any other water, as a matter of fact we fill our own portable disposable bottles for travel. We as your customer realize that no product is perfect and free from defect, but we are pleased with your willingness to listen to our requests for more enhancement to the ongoing quality, while maintaining reasonable pricing. Thanks for great service and a great product.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Excellent Pristine water
on August 4, 2020
Posted by: Dr C
Super happy with my filter everything I cook with and drink has been much better. Have recommended it to my patients and people in passing when I see them buying all those plastic bottles that compromises their health.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
2
Nice dispenser except for the base and spigot
on March 25, 2021
Posted by: Mecca
Length of ownership:1 year or longer
I like the glass container and design. The spigot is cheap and gets more difficult to turn over time. The base is beautiful wood but un fortunately splits after getting wet as it will from splashing when the dispenser is filled. If the 40 cup dispenser was available when I ordered this one I would have gone with that one.
No, I would not recommend this to a friend.
Response from zerowater.comBy CH, 1, April 20, 2021
We are sorry to hear about the issue with your unit, please give us a call and a replacement can be sent you at no charge.
Written by a customer while visiting zerowater.com
Customer Rating
1
2 things to change and it would be perfect
on July 23, 2020
Posted by: nunyourbiz
Length of ownership:3 months
Please do heed the many requests to place the spigot at the bottom of the glass container. It helps with the gravity feed and also with not wasting water that you have to pour out if you want to clean the unit (not all of us just keep pouring more water in without cleaning. And please, use a stainless steel spigot. Plastic is not the way to go.
Response from zerowater.comBy Josh, ZeroWater Customer Service, July 24, 2020
Thank you for taking the time to post your review. I have shared your suggestions with our product design team.
Written by a customer while visiting zerowater.com
Customer Rating
1
Redesign the spigot for the forty cups
on May 2, 2020
Posted by: Diana57
Please redesign the forty cups so the spigot can sit on the bottom of pitcher. Maybe the make the stand a little taller. I have two gallon of water filter diff. brand it had the same problem the spigot sits too way high about one gallon of water I can't get accessible to. Thank you
Response from zerowater.comBy Josh, ZeroWater customer service, May 5, 2020
Thank you for taking the time to post your review. I have shared your comments with our product design team. I use this unit as well and add water often so that the spigot level does not come into play.
Written by a customer while visiting zerowater.com
Customer Rating
1
The wooden base breaks
on December 23, 2019
Posted by: Aashley
Length of ownership:1 week
I love this design and pre-ordered the dispenser. But within a week the wooden base cracked down the middle. So I wrote to ZeroWater and they were very helpful in sending a replacement. Unfortunately, the same exact thing happened within 24 hours! Also the spout is painted chrome and easily chips off, I'm worried the paint can get in the water. Overall a beautiful design that I would love to have but such a disappointing beta model. Hopefully they fix it soon as the wooden base breaking so easily is a cheap design but also a safety hazard.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater, Customer Service, December 26, 2019
Sorry to hear of these issues. I have forwarded your comments to our product design team. We are working in a resolution and will have updates available in the near future.
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
It leaks terribly. No way to tighten the plastic “nuts” that attach the spigot. I have to keep filling it with water because it leaks so bad. Can’t use the beautiful wooden stand as I have to keep the jar with the spigot over the sink. Very disappointing because the larger jar was expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
1
Spigot doesn’t let any water out
on October 6, 2020
Posted by: HeidiL
Length of ownership:1 month
I liked the look of this filter a lot and thought it would be great for encouraging our son to fill his own water glass, but the spigot doesn’t let any water out. It just drips slowly. We went back to drinking water out of the tap it was so frustrating. And I have no idea how to return it. Don’t waste your money!
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com